Operations Assistant in Coleford

Operations Assistant in Coleford

Coleford Full-Time 12 - 13 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Ensure hot tubs are ready and maintain cabins for an unforgettable guest experience.
  • Company: Join Forest Holidays, a Certified B Corp dedicated to people and planet.
  • Benefits: Enjoy generous holidays, performance bonuses, and discounts on breaks.
  • Why this job: Work in stunning nature while making guests' woodland stays magical.
  • Qualifications: Positive attitude, teamwork skills, and some maintenance experience preferred.
  • Other info: Dynamic role with opportunities for personal growth and outdoor adventures.

The predicted salary is between 12 - 13 £ per hour.

Location: Forest of Dean (Coleford, Gloucestershire)

Salary: £12.21 per hour

Working Hours: Full-time, 40 hours. Days of Work: Working 5 days out of 7

We have an exciting opportunity for an Operations Assistant to join our Forest of Dean team! Work in one of the UK’s most stunning forest locations, developing your skills while providing outstanding service to our guests.

About the Operations Assistant role:

  • Ensuring hot tubs are in perfect working order every day for our guests.
  • Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
  • Paying attention to the little details and delivering daily tasks in a timely and competent manner.
  • Taking pride in delivering exceptional customer service.
  • Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.

What Are We Looking For?

Our ideal Operations Assistant will be a dynamic individual who applies a can-do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year. We’re looking for someone with:

  • A positive, can-do attitude and a strong work ethic.
  • The ability to work well in a team and communicate effectively with colleagues.
  • Great attention to detail, ensuring high cleanliness standards are met.
  • Some previous experience in a similar role.
  • A willingness to work outdoors in a natural setting, whatever the weather.

Why Join Us?

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

  • Generous holiday allowance – Take the time you need to recharge
  • Performance-based bonuses – Earn a 5% bonus (paid quarterly) when customer service targets are met
  • Social events and awards evenings – Celebrate success with your team
  • Pension scheme – Secure your future with our company pension
  • One full paid day to volunteer – Give back to a cause you care about
  • Subsidised meals – Discounted food when working on location
  • Wellbeing events & activities – Focus on your mental and physical wellness
  • Save on breaks – Enjoy up to 20% off. Friends and family also receive 15% off.
  • Hundreds of discounts – Save on top brands across the UK

Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

👉 Click ‘Apply’ now to start your journey with us in the Forest of Dean! Don’t miss out on this fantastic opportunity.

Operations Assistant in Coleford employer: Forest Holidays Group Limited

Join Forest Holidays as an Operations Assistant and immerse yourself in the breathtaking beauty of the Forest of Dean. With a strong commitment to sustainability and community, we offer a supportive work culture that values your contributions, alongside generous benefits such as performance bonuses, a pension scheme, and opportunities for personal growth. Experience the joy of working outdoors while making a meaningful impact on our guests' woodland escapes.
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Contact Detail:

Forest Holidays Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Assistant in Coleford

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Forest Holidays. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice your customer service skills! Since the Operations Assistant role is all about creating an unforgettable experience for guests, think of examples from your past where you've gone above and beyond for someone. Be ready to share these stories during your chat!

✨Tip Number 3

Show off your can-do attitude! In your interview, highlight times when you've tackled challenges head-on or worked well in a team. Forest Holidays loves dynamic individuals, so let your personality shine through!

✨Tip Number 4

Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready about the role or the team. This shows you're engaged and keen to learn more about how you can contribute to the Forest Feeling.

We think you need these skills to ace Operations Assistant in Coleford

Customer Service
Attention to Detail
Teamwork
Communication Skills
Problem-Solving Skills
Basic Maintenance Knowledge
Time Management
Adaptability
Positive Attitude
Willingness to Work Outdoors

Some tips for your application 🫡

Show Your Passion for the Outdoors: When writing your application, let us know about your love for nature and the outdoors. We want to see how you connect with the environment, as this role is all about working in beautiful woodland settings, rain or shine!

Highlight Your Team Spirit: We’re looking for a team player! Make sure to mention any previous experiences where you’ve worked well with others. Share examples of how you’ve built good relationships with colleagues, as this is key to creating an exceptional guest experience.

Attention to Detail is Key: In your application, emphasise your attention to detail. Whether it’s maintaining cleanliness standards or ensuring hot tubs are in perfect order, we want to know how you take pride in delivering high-quality service.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our Forest Holidays family right from the start!

How to prepare for a job interview at Forest Holidays Group Limited

✨Know the Role Inside Out

Before your interview, make sure you understand the key responsibilities of the Operations Assistant role. Familiarise yourself with tasks like maintaining hot tubs and general maintenance. This will help you demonstrate your knowledge and enthusiasm for the position.

✨Show Your Love for the Outdoors

Since this role involves working in a natural setting, be prepared to discuss your passion for the outdoors. Share any relevant experiences that highlight your ability to work in various weather conditions and your appreciation for nature.

✨Highlight Your Team Spirit

The ideal candidate is a team player, so think of examples where you've successfully collaborated with others. Be ready to talk about how you communicate effectively with colleagues and contribute to a positive work environment.

✨Emphasise Attention to Detail

Attention to detail is crucial in this role. Prepare to discuss how you ensure high cleanliness standards and how you take pride in delivering exceptional customer service. Specific examples from previous roles can really make your case stand out.

Operations Assistant in Coleford
Forest Holidays Group Limited
Location: Coleford
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