At a Glance
- Tasks: Welcome guests and provide top-notch service in our café and retail operations.
- Company: Join Forest Holidays, a team dedicated to nature and community.
- Benefits: Enjoy competitive pay, generous holiday allowance, and performance bonuses.
- Other info: Flexible shifts, great team spirit, and opportunities for personal growth.
- Why this job: Work in stunning outdoor settings while making guests feel at home.
- Qualifications: Customer service experience and a friendly, positive attitude are essential.
The predicted salary is between 12 - 12 £ per hour.
Work at Strathyre, Where Loch Views Meet Highland Peaks
Location: Strathyre (Stirling)
Salary: £12.71 per hour
Working Hours: Part-time, 32 hours
Days of Work: 4 days per week – days vary between Monday and Sunday
We have an exciting opportunity for a Food and Beverage Assistant to join our lovely team at Strathyre. Situated at the gateway to the Highlands and surrounded by forests, lochs, and mountains, Strathyre captures the true essence of Scotland. Some cabins offer enchanting views of Loch Lubnaig, while others are tucked away in peaceful grassy forest glades, a perfect setting for a forest escape.
About the Food and Beverage Assistant Role
As our Food and Beverage Assistant, you’ll play a key role in the smooth running of our Forest Retreat, the welcoming hub of Forest Holidays. The Forest Retreat serves as a reception, shop, and café, a place for guests to relax, refuel, and plan their woodland adventures. Unlike many hospitality roles, we offer a better work/life balance, with shifts starting no earlier than 8 am and finishing by 9 pm. This is your chance to work in a calm, natural setting while still delivering top-quality service to our guests.
You’ll provide friendly, efficient service across retail and café operations, ensuring every guest enjoys the perfect Forest Feeling from start to finish.
Your Responsibilities
- Welcome guests warmly and provide exceptional customer service throughout their stay.
- Prepare and serve food and drinks in our café.
- Maintain cleanliness and hygiene standards in all areas.
- Support stock control, restock shelves, and assist with deliveries.
- Operate tills, handle payments, and follow cash handling procedures.
- Work as part of a close-knit team to ensure smooth daily operations.
- Ensure compliance with all health & safety and food hygiene regulations.
- Assist with the set-up and running of events and activities where required.
What Are We Looking For?
Our ideal Food and Beverage Assistant is friendly, professional, and guest-focused. You bring positivity and passion to everything you do and enjoy working in a team that values nature, service, and community. We’re looking for someone with:
- Experience in a customer-facing role (hospitality or retail preferred)
- Great communication and interpersonal skills
- A friendly and approachable attitude
- Attention to detail and pride in maintaining high standards
- A flexible approach to working across different tasks and shifts
- A passion for delivering an excellent guest experience
- A love for working in beautiful outdoor settings, come rain or shine
Who Are Forest Holidays
Our business has been recognised as a force for good. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.
Why Join Us
- Generous holiday allowance – Take the time you need to recharge
- Performance-based bonuses – Earn a 5 % bonus (paid quarterly) when customer service targets are met
- Enhanced parental leave – 24 weeks maternity, 3 weeks paternity at full pay
- Long service awards and company events – Celebrate success with your team
- Pension scheme – Secure your future with our company pension
- One full paid day to volunteer – Give back to a cause you care about
- Subsidised meals – Discounted food when working on location
- Health cash plan & life assurance – Covered by the company to keep you protected
- Wellbeing events & activities – Focus on your mental and physical wellness
- Save on breaks – Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family
- Hundreds of discounts – Save on top brands across the UK
Please note
If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.
Pay Rates for Aged 16 and 17
16 years: £8.00 per hour
17 years: £10.85 per hour
Reasonable Adjustments
We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.
Food and Beverage Assistant in Callander employer: Forest Holidays Group Limited
At Forest Holidays Group Limited, we pride ourselves on creating a welcoming and supportive work environment at our stunning Glentress Forest location. As a Food and Beverage Assistant, you'll enjoy competitive benefits such as performance-based bonuses, a generous holiday allowance, and opportunities for personal growth within a team that values customer service and teamwork. Join us to be part of a company that not only cares for its guests but also invests in the well-being and development of its employees.
Contact Details:
Forest Holidays Group Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Callander
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Forest Holidays. Understand their values and what makes them unique. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for a guest. Be ready to share these stories during your interview to demonstrate your passion for hospitality.
✨Tip Number 3
Dress the part! Even though it’s a casual setting, looking smart and presentable can make a great first impression. It shows that you respect the opportunity and are serious about joining the team at Strathyre.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Food and Beverage Assistant in Callander
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and nature. A friendly tone can make a big difference!
Tailor Your Experience:Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps to convey your skills and experiences effectively.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our lovely team at Strathyre!
How to prepare for a job interview at Forest Holidays Group Limited
✨Know the Role Inside Out
Before your interview, make sure you understand the Food and Beverage Assistant role thoroughly. Familiarise yourself with the responsibilities, such as providing exceptional customer service and maintaining hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about guest experience, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond for a customer, and how you handled any challenges. This will demonstrate your suitability for the role.
✨Emphasise Teamwork and Flexibility
The job requires working as part of a close-knit team, so highlight your ability to collaborate effectively with others. Share experiences where you’ve worked in a team setting, and don’t forget to mention your flexibility in taking on different tasks and shifts, as this is key for the role.
✨Express Your Passion for Nature and Hospitality
Since the position is set in a beautiful outdoor environment, convey your love for nature and how it aligns with your work ethic. Talk about why you’re excited about working in a setting like Strathyre and how you can contribute to creating a memorable experience for guests.
