At a Glance
- Tasks: Assist the practice team and create a welcoming environment for patients.
- Company: Join Forest Hill Group Practice, known for its caring and innovative approach.
- Benefits: Gain valuable experience with potential for a full-time position after apprenticeship.
- Other info: Dynamic role with a friendly team and opportunities for personal growth.
- Why this job: Perfect for ambitious individuals looking to kickstart their career in healthcare administration.
- Qualifications: GCSEs in English and Maths (4-9) preferred; strong communication and organisational skills needed.
The predicted salary is between 19350 - 23650 £ per year.
General assistance to the practice team and project a positive & friendly image to patients and other visitors, either in person or via the telephone, undertaking a variety of admin duties to assist in the smooth running of the practice. Excellent opportunity for a smart, ambitious and self-motivated individual to join a friendly team.
About the Employer
Forest Hill Group Practice is committed to preserving and enhancing its good reputation for being caring and innovative by providing the highest quality medical services in a friendly, happy and healthy environment, where the promotion of health and well-being to patients and staff is paramount.
What You'll Do
- Meeting and greeting patients
- Answering telephones promptly and directing calls where necessary
- To run the appointment system effectively
- Removal and filing of patient medical records
- Admin tasks such as registration of patients, change of address, etc.
- Processing prescriptions
- Taking requests for home visits and medical advice
- Dealing with patient queries
- Opening and closing of the surgery
- Setting/restoring the telephone system
- Sorting incoming post and taking post to the Post Office
- Ensuring patient waiting areas are tidy and ventilated
- Keeping notices and signs tidy and up to date
- Ensuring all essential tasks are complete and handing over non-urgent tasks properly before leaving
- Helping to cover colleagues' absences where necessary
- Any other duties deemed relevant to this post
Training Outcome
Full-time position potentially being offered to the right candidate.
Skills Required
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
- Patience
- Working well under pressure
- Polite
- Must be able to multi-task
- Willing to learn
- Flexible and proactive
- Resourceful
- Energetic
- Confident individual
- Discreet
Qualifications
- Desired - GCSE - English - 4-9 (A* - C)
- Desired - GCSE - Maths - 4-9 (A* - C)
Course Information
Course: Business administrator (level 3)
Level: 3
Route: Business and administration
Apprenticeship Level: Advanced
Working Arrangements
Working Week: Monday - Friday. Shift hours to be confirmed via rota.
Expected Duration: 1 Year
Training Provider: DAVIDSON TRAINING UK LIMITED
Business Administration Reception Apprentice in London employer: Forest Hill Road Group Practice
Forest Hill Group Practice is an exceptional employer that prioritises a friendly and supportive work environment, making it an ideal place for aspiring professionals. With a strong commitment to employee growth and well-being, the practice offers comprehensive training opportunities and fosters a culture of teamwork and innovation, ensuring that every team member feels valued and empowered in their role. Located in a vibrant community, this apprenticeship provides a unique chance to contribute to high-quality medical services while developing essential skills in a dynamic setting.
Contact Details:
Forest Hill Road Group Practice Recruitment Team
StudySmarter Expert Advice🤫
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We think you need these skills to ace Business Administration Reception Apprentice in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
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✨Portfolio of Projects
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✨Know their business model
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