Food And Beverage Assistant in Stroud

Food And Beverage Assistant in Stroud

Stroud Full-Time 27300 - 28650 € / year (est.) No home office possible
Forest Green Rovers Football Club

At a Glance

  • Tasks: Serve food and drinks, provide excellent customer service, and maintain cleanliness.
  • Company: Join the greenest football club in the world, Forest Green Rovers.
  • Benefits: Earn £9-£13.75 per hour, enjoy free vegan food, and gain valuable qualifications.
  • Other info: Flexible shifts with opportunities for career growth in a dynamic environment.
  • Why this job: Be part of an exciting team at a club focused on sustainability and innovation.
  • Qualifications: Customer service skills and a passion for sustainability; training provided.

The predicted salary is between 27300 - 28650 € per year.

It's an exciting time to work at Forest Green Rovers and we're looking for Bar, Catering and Hospitality Assistants to cover our home fixtures throughout the season. Green Matchday shifts are usually six hours, with a start time three hours before kick-off (noon on a Saturday and 16:45 on a Midweek), finishing approximately one hour after full time (18:00 on a Saturday and 22:45 on a Midweek).

Salary Details: Under 18's - £9 per hour, Over 18's - £13.75 per hour.

Bar Assistant Duties include:

  • Serve drinks and food whilst providing high levels of customer service.
  • Accurately record sales transactions on the EPOS system.
  • Maintain high standards of cleanliness, including keeping the bar area clean and tidy and wiping down tables and washing glasses.
  • Ensure the bar area is well-stocked at all times.

Hospitality Duties include:

  • Waiting on tables of VIP guests.
  • Taking orders and serving food and drinks.
  • Preparing bills and accepting card payments.
  • Clearing tables and tidying hospitality areas.

Catering Duties include:

  • Prepare, cook and serve food.
  • Maintain high standards of cleanliness in the kitchen and serving areas.
  • Ensure fridges and kiosks are well-stocked at all times.
  • Accurately record sales transactions on the EPOS system.

We will also require staff to complete a food hygiene certificate.

About You: We are looking for people who can show they are committed to consistently providing excellent customer service. We take our fan experience seriously and are looking for polite people who can use their initiative and help handle issues as they arise. You must work as a team member and act as one of the many friendly faces of Forest Green Rovers Football Club. A passion for sustainability and an interest in sport is a must. Previous hospitality or catering experience is desirable, but we will provide full training. Due to licensing laws, you must be 18 or over to apply for the Bar Assistant role.

Green Team Benefits:

  • Free Food - You can try our world-famous vegan food after your shift.
  • Qualifications - You will have the opportunity to upskill and gain valuable work experience and qualifications (e.g. First Aid, Food Hygiene, etc.).
  • Bonus scheme - You will receive a bonus if you are consistent with match day attendance.

Flexibility statement: The fast-moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.

Founded in 1889, Forest Green Rovers is a football club with a rich history of over 135 years – but we're at the forefront of something entirely new here. FIFA described us as the greenest football club in the world – it's undoubtedly true that no other football club in the world has put the environment at the heart of what it does. We aim to be in the Championship within the next five years – and we're planning to build a stadium to match those ambitions. Designed by world-renowned architect Zaha Hadid, 'Eco Park' will be the only stadium made entirely of wood.

Forest Green Rovers FC promote inclusion and confront and eliminate discrimination whether by reason of age, gender, gender reassignment, sexual orientation, marital status or civil partnership, nationality, ethnicity (race), religion or belief, ability or disability, pregnancy and maternity and encourage equal opportunities. We welcome applications from all suitably qualified persons.

Food And Beverage Assistant in Stroud employer: Forest Green Rovers Football Club

At Forest Green Rovers, we pride ourselves on being an exceptional employer that values sustainability and inclusivity. Our team members enjoy a vibrant work culture with opportunities for personal growth through training and qualifications, alongside unique perks like free world-famous vegan food after shifts. Join us in creating a memorable matchday experience while contributing to the greenest football club in the world, all within a supportive and dynamic environment.

Forest Green Rovers Football Club

Contact Detail:

Forest Green Rovers Football Club Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Food And Beverage Assistant in Stroud

Tip Number 1

Get to know the club! Research Forest Green Rovers and their commitment to sustainability. When you show genuine interest in their values during your interview, it’ll set you apart from other candidates.

Tip Number 2

Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Being able to share these stories will demonstrate your commitment to providing excellent service.

Tip Number 3

Network with current staff or volunteers at the club. They can give you insider tips on what it’s like to work there and might even put in a good word for you. Plus, it shows you’re proactive!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep an eye on any updates or new roles that pop up. Don’t miss out on your chance to join the team!

We think you need these skills to ace Food And Beverage Assistant in Stroud

Customer Service
EPOS System Operation
Food Hygiene Certification
Teamwork
Initiative
Problem-Solving
Attention to Detail

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for sustainability and sport shine through. We love to see candidates who are genuinely excited about being part of the Forest Green Rovers family!

Highlight Relevant Experience:Even if you don't have direct experience in hospitality or catering, think about any customer service roles you've had. Share those experiences in your application to show us how you can provide excellent service on match days.

Be Yourself:We want to get to know the real you! Use your application to showcase your personality and how you can be one of the friendly faces of our club. Authenticity goes a long way!

Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and get back to you quickly. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Forest Green Rovers Football Club

Know Your Stuff

Before the interview, make sure you understand what Forest Green Rovers is all about. Familiarise yourself with their commitment to sustainability and the unique aspects of their hospitality services. This will show that you're genuinely interested in the role and the club.

Customer Service is Key

Since the role revolves around providing excellent customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your commitment to a great fan experience.

Team Player Attitude

Forest Green Rovers values teamwork, so be prepared to discuss how you work well with others. Share instances where you've collaborated effectively in a team setting, especially in fast-paced environments like catering or hospitality.

Ask Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the team culture, or how they handle busy match days. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.