At a Glance
- Tasks: Serve food and drinks, provide excellent customer service, and maintain cleanliness.
- Company: Join the greenest football club in the world, Forest Green Rovers.
- Benefits: Free vegan food, upskilling opportunities, and a bonus for consistent attendance.
- Other info: Flexible roles in a dynamic environment with a focus on inclusion.
- Why this job: Be part of an exciting team at a club with sustainability at its core.
- Qualifications: Passion for customer service and teamwork; previous experience is a plus but not required.
The predicted salary is between 13 - 13 € per hour.
It's an exciting time to work at Forest Green Rovers and we're looking for Bar, Catering and Hospitality Assistants to cover our home fixtures throughout the season. Green Matchday shifts are usually six hours, with a start time three hours before kick-off (noon on a Saturday and 16:45 on a Midweek), finishing approximately one hour after full time (18:00 on a Saturday and 22:45 on a Midweek).
Salary Details:
- Under 18's - £9 per hour
- Over 18's - £13.75 per hour
Bar Assistant Duties include:
- Serve drinks and food whilst providing high levels of customer service.
- Accurately record sales transactions on the EPOS system.
- Maintain high standards of cleanliness, including keeping the bar area clean and tidy and wiping down tables and washing glasses.
- Ensure the bar area is well-stocked at all times.
Hospitality Duties include:
- Waiting on tables of VIP guests.
- Taking orders and serving food and drinks.
- Preparing bills and accepting card payments.
- Clearing tables and tidying hospitality areas.
Catering Duties include:
- Prepare, cook and serve food.
- Maintain high standards of cleanliness in the kitchen and serving areas.
- Ensure fridges and kiosks are well-stocked at all times.
- Accurately record sales transactions on the EPOS system.
We will also require staff to complete a food hygiene certificate.
About You
We are looking for people who can show they are committed to consistently providing excellent customer service. We take our fan experience seriously and are looking for polite people who can use their initiative and help handle issues as they arise. You must work as a team member and act as one of the many friendly faces of Forest Green Rovers Football Club. A passion for sustainability and an interest in sport is a must. Previous hospitality or catering experience is desirable, but we will provide full training. Due to licensing laws, you must be 18 or over to apply for the Bar Assistant role.
Green Team Benefits
- Free Food - You can try our world-famous vegan food after your shift.
- Qualifications - You will have the opportunity to upskill and gain valuable work experience and qualifications (e.g. First Aid, Food Hygiene, etc.).
- Bonus scheme - You will receive a bonus if you are consistent with match day attendance.
Flexibility statement
The fast-moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use its people in the best possible way at all times and helps the employees to make their contribution in a changing environment.
Founded in 1889, Forest Green Rovers is a football club with a rich history of over 135 years– but we're at the forefront of something entirely new here. FIFA described us as the greenest football club in the world – it's undoubtedly true that no other football club in the world has put the environment at the heart of what it does. We aim to be in the Championship within the next five years – and we're planning to build a stadium to match those ambitions. Designed by world-renowned architect Zaha Hadid, 'Eco Park' will be the only stadium made entirely of wood.
Forest Green Rovers FC promote inclusion and confront and eliminate discrimination whether by reason of age, gender, gender reassignment, sexual orientation, marital status or civil partnership, nationality, ethnicity (race), religion or belief, ability or disability, pregnancy and maternity and encourage equal opportunities. We welcome applications from all suitably qualified persons.
Food And Beverage Assistant employer: Forest Green Rovers Football Club
At Forest Green Rovers, we pride ourselves on being an exceptional employer that values sustainability and inclusivity. Our team members enjoy free world-famous vegan food, opportunities for professional development through qualifications, and a bonus scheme for consistent match day attendance. Join us in a vibrant work culture where your contributions are valued, and be part of a pioneering football club that is committed to making a positive impact on the environment.
Contact Detail:
Forest Green Rovers Football Club Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Food And Beverage Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Forest Green Rovers. Understand their values, especially their commitment to sustainability. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your commitment.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. Even though it’s a casual environment, first impressions matter. Plus, it shows that you take the opportunity seriously!
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Forest Green Rovers site. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Food And Beverage Assistant
Some tips for your application 🫡
Show Your Passion for Sustainability:Make sure to highlight your interest in sustainability and how it aligns with Forest Green Rovers' values. We love seeing candidates who share our commitment to the environment!
Tailor Your Application:Take a moment to customise your application to reflect the specific skills and experiences that match the Bar, Catering, and Hospitality roles. We want to see how you can contribute to our team!
Highlight Customer Service Skills:Since providing excellent customer service is key, share examples of how you've gone above and beyond for customers in previous roles. We appreciate candidates who understand the importance of a great fan experience!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Forest Green Rovers.
How to prepare for a job interview at Forest Green Rovers Football Club
✨Know Your Stuff
Before the interview, make sure you understand the role of a Food and Beverage Assistant. Familiarise yourself with the duties like serving food and drinks, maintaining cleanliness, and using the EPOS system. This shows you're genuinely interested and ready to hit the ground running.
✨Show Off Your Customer Service Skills
Since excellent customer service is key for this role, think of examples from your past experiences where you went above and beyond for a customer. Be prepared to share these stories during the interview to demonstrate your commitment to providing a top-notch fan experience.
✨Emphasise Teamwork
Forest Green Rovers values teamwork, so be ready to discuss how you've worked effectively in a team before. Highlight any experiences where you collaborated with others to achieve a common goal, especially in a fast-paced environment like hospitality or catering.
✨Passion for Sustainability
Given the club's focus on sustainability, express your passion for eco-friendly practices. Share any personal initiatives or interests related to sustainability, whether it's in your lifestyle or previous work experiences. This will resonate well with the club's values and mission.