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- Tasks: Support the National Accounts team in building relationships and driving sales growth.
- Company: Join a dynamic company with a focus on innovation and teamwork.
- Benefits: Enjoy competitive pay, health plans, discounts, and flexible training opportunities.
- Why this job: Make an impact by working with major trade customers and developing your sales skills.
- Qualifications: Strong communication skills and a proactive attitude; sales experience is a plus.
- Other info: Great career progression and a supportive work environment await you.
The predicted salary is between 30000 - 40000 £ per year.
Working Hours: 8.30am to 5pm, Monday to Friday. Office Based - With occasional travel to customer meetings that may require an earlier start, later finish or an overnight stay.
Job Purpose: Working as part of the Sales function, supporting our National Accounts team maintaining and strengthening relationships and business growth across our key trade customers such as Jewson, Wicks, Travis Perkins and other national and regional Garden Centers and Builders Merchants.
Roles & Responsibilities:
- Sales Support: Dealing with all day-to-day enquiries from our customer base, escalating to the NAM/SNAM as required/appropriate. Help develop and implement sales strategies to increase market share and drive revenue growth within assigned accounts. Working closely with the Marketing Department to ensure all products are listed online correctly in line with customer requirements, with appropriate imagery and content. Maintenance of price books to ensure up to date pricing strategy is adhered to, and invoice queries are minimized. Participate in internal sales meetings. Support the wider team preparing for and attending at annual trade shows and customer conferences as and when required.
- Client Communication: Serve as a point of contact for trade customers, providing timely responses and resolving inquiries, issues, or requests on inbound calls and emails. Working with the Customer Services Department to ensure queries and complaints are appropriately followed up and a satisfactory resolution is reached. Maintain regular contact, as appropriate with customers via video conferencing, telephone and email.
- Outbound Calls: Run daily / weekly supply chain or sales reports to facilitate regular outbound calls to generate new orders and drive business growth.
- Data Analysis & Reporting: Assist in preparing regular sales reports, forecasts, and performance analytics for key accounts, to support decision-making and new sales opportunities. Analyse relevant data and proactively engage with customers both by telephone and video conferencing.
- Project Coordination: Coordinate with cross-functional teams (marketing, supply chain, finance etc) to ensure seamless execution of client projects, campaigns, and initiatives.
- Market Research: Conduct market analysis to identify potential growth opportunities, competitor activity, and industry trends.
- Administrative Support: Provide administrative support for the sales team including scheduling meetings, preparing presentations, and maintaining account-related records.
Skills, abilities & behaviours:
- Confident in making outbound telephone calls and receiving inbound calls.
- Good negotiation and influencing skills.
- Keen attention to detail and a high level of accuracy in all areas.
- An excellent communicator, both written and verbal.
- Full working knowledge of Microsoft office software, with a particular focus on Excel, Word and PowerPoint or a willingness to learn, as report generation and data analysis is an important part of the role.
- Previous Sales and/or Marketing experience desirable but not essential.
- Proactive and determined individual who thrives on working at pace, with an appetite to over-achieve targets.
- Skilled at planning and organising workload to ensure prompt and effective completion of tasks.
- Occasional travel to meet customers for off-site meetings and trade shows. A driving license is desirable.
- The ability to maintain and observe a high degree of professionalism, always ensuring confidentiality.
- Any other duties as reasonably assigned by the Company, commensurate with the level of the role.
Benefits: You will benefit from a full induction programme and training. Competitive remuneration packages include a BHSF Health Cash Plan, Discounts and Cashback in shops and other places nationwide, discounts on gym membership, and access to a 24/7 Employee Assistance Programme.
A full list includes:
- Your 21st, 50th and 60th birthday off (when falling on a workday).
- Your own or child's graduation off (as above).
- Online Training Courses to suit your role and business needs.
- Staff discounts.
- Employee Intranet and Wellbeing Hub.
- Access to our company benefits portal offering 24/7:
- Free Telephone Counselling Support.
- Personal legal and financial information.
- Health advice for medical and wellbeing issues.
- Access to Dental Insurance and Health Cash Plans.
- Mygym discounts.
- Cashback for major brands.
- Workplace Individual Savings Accounts (ISA).
Our Worcestershire office is commutable from Birmingham, Worcester, Kidderminster, Cheltenham, Evesham, Droitwich, Bromsgrove.
National Account Executive in Kidderminster employer: Forest Garden Limited
Contact Detail:
Forest Garden Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Executive in Kidderminster
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and their key clients like Jewson and Wicks. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with trade customers and internal teams, being confident on calls and in meetings is crucial. Try role-playing with a friend or using video conferencing tools to get comfortable.
✨Tip Number 3
Network like a pro! Attend industry events or trade shows where you can meet potential colleagues and clients. Don't forget to connect with them on LinkedIn afterwards – it’s a great way to keep the conversation going!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace National Account Executive in Kidderminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the National Account Executive role. Highlight any relevant sales experience and skills that match the job description, like your ability to communicate effectively and manage client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences make you a great fit for our team at StudySmarter. Don’t forget to mention your enthusiasm for working with key trade customers!
Show Off Your Skills: We want to see your skills in action! If you have experience with data analysis or using Microsoft Office, especially Excel, make sure to showcase that in your application. It’s all about demonstrating how you can contribute to our sales strategies.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Forest Garden Limited
✨Know Your Customers
Before the interview, do your homework on the key trade customers like Jewson and Travis Perkins. Understand their business models and how your role as a National Account Executive can support their growth. This will show your potential employer that you're proactive and genuinely interested in their clients.
✨Showcase Your Communication Skills
As this role involves a lot of client communication, be prepared to demonstrate your excellent verbal and written communication skills. Practice articulating your thoughts clearly and confidently, and think of examples where you've successfully resolved customer inquiries or issues in the past.
✨Be Data Savvy
Since data analysis and reporting are crucial for this position, brush up on your Excel skills and be ready to discuss how you've used data to drive sales or improve processes. Bring examples of reports you've created or insights you've derived from data in previous roles.
✨Prepare for Role-Playing Scenarios
Expect some role-playing during the interview to assess your negotiation and influencing skills. Think about how you would handle common sales scenarios, such as overcoming objections or closing a deal. Practising these situations can help you feel more confident and prepared.