At a Glance
- Tasks: Manage customer communications and support homeowners with their queries.
- Company: Leading UK housebuilder with a supportive team environment.
- Benefits: Up to £30,000 salary, 26 days annual leave, and a good pension scheme.
- Other info: Fixed-term contract until April 2027 with potential for permanent role.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Experience in customer service within housebuilding or construction is essential.
The predicted salary is between 30000 - 30000 € per year.
Customer Services Coordinator – FTC until April 2027
Salary: Up to £30,000
Location: North Bristol
About the role:
We are currently recruiting on behalf of a leading UK housebuilder for a Customer Services Coordinator to join their brand new office in Bristol. This is an excellent opportunity for someone with previous housebuilding, construction or housing association experience who can come into the role and hit the ground running. You will join a busy and supportive customer services team. The role is primarily office based, with occasional flexibility to work from home depending on team requirements.
Responsibilities:
- Deal effectively and within agreed timescales with all incoming customer communications including telephone calls, emails and messages
- Ensure all customer interactions and updates are accurately recorded on the internal system in a timely manner
- Coordinate and schedule customer service activity with internal departments and subcontractors
- Support homeowners with queries relating to their new homes, ensuring a high level of customer care throughout
- Carry out general administrative duties to support the wider customer services team
- Maintain a professional and courteous approach with customers, colleagues and contractors at all times
Requirements:
- Previous experience within housebuilding, construction, property or housing association customer service
- Ability to work in a fast-paced environment and manage multiple tasks effectively
- Strong communication skills, both verbal and written
- Excellent organisational and administrative skills
- Computer literate with good working knowledge of Microsoft Office packages including Word and Excel
- Proactive approach with the ability to work independently and as part of a team
What do you get?
- Salary up to 30k
- Fixed-term contract until April 2027 - potential opportunity to become permanent
- 26 days AL + bank holidays + birthday off
- Discretional bonus
- Good pension scheme
If you'd be interested or know someone who is, please apply!
Customer Service Coordinator in Bristol employer: Foresite Recruitment Limited
Join a leading UK housebuilder as a Customer Services Coordinator in our brand new North Bristol office, where you'll be part of a dynamic and supportive team dedicated to delivering exceptional customer care. We offer a competitive salary, generous annual leave, and opportunities for professional growth within a thriving industry, all while enjoying a flexible work environment that values your contributions and well-being.
Contact Detail:
Foresite Recruitment Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the housebuilding and construction sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their customer service team.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly and confidently will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Service Coordinator in Bristol
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in housebuilding or customer service. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Customer Services Coordinator role. Keep it friendly and professional, and don’t forget to mention your passion for customer care.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your written application reflects that. Use clear and concise language, and double-check for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Foresite Recruitment Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of housebuilding and customer service. Familiarise yourself with common queries homeowners might have and be ready to discuss how you've handled similar situations in the past.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated with customers or colleagues in previous roles.
✨Be Organised
Demonstrate your organisational skills by preparing a list of questions to ask during the interview. This shows you're proactive and genuinely interested in the role and the company.
✨Emphasise Teamwork
Highlight your ability to work both independently and as part of a team. Share specific examples of how you've collaborated with others to achieve a common goal, especially in a fast-paced environment.
