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- Tasks: Lead digital transformation projects and manage a team of Business Analysts.
- Company: Join the FCDO, shaping the UK's diplomatic and digital future.
- Benefits: Enjoy a Civil Service pension, professional development, and a supportive work environment.
- Why this job: Make a real impact on millions of lives through innovative digital services.
- Qualifications: Experience in digital transformation, user-centred design, and Agile methodologies.
- Other info: Diverse and inclusive workplace with opportunities for growth and travel.
The predicted salary is between 36000 - 60000 £ per year.
We lead the UK's diplomatic, development and consular work around the world. We employ around 17,000 staff in our global network of 281 offices worldwide. Our UK-based staff work in King Charles Street in London, Abercrombie House in East Kilbride and in Milton Keynes.
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
Your role with us
This is an exciting opportunity to be part of the Information and Digital Directorate. We scope, build, and iterate digital products and services to support and enable FCDO to operate. The FCDO is in a time of transformation. We are transitioning our internal systems, landing new digital products, and expanding existing digital products. Continuously, we are working to improve digital services to provide the best user experience.
As Lead Business Analyst, you will provide expertise and represent the FCDO and business analysis across government. You will build relationships with stakeholders to gain the insights we need to deliver impactful projects. You will manage a team of Business Analysts, ensuring that they have professional development plans. Plus, you will demonstrate and promote agile delivery and Government Digital Service principles in all new digital product developments.
As well as this, you will carry out a range of design tasks such as user research, process mapping and developing service scenarios to complete service experience. We would also like you to contribute to the development of the UK Labs team and build wider understanding of user-centred design across the FCDO.
Working in the Information and Digital Directorate, you will be part of an integrated working environment with policy and operations. You will shape digital services within your Directorate and beyond, with the opportunity to travel to overseas consulates, high commissions and embassies to support product development.
Who we're looking for
A natural problem solver, you will bring experience of digital transformation and user-centred design. Translating complex business into well-designed, well-developed digital products drives your enthusiasm. You are comfortable collaborating in multi-disciplinary teams so that there is synergy across digital delivery: including design, content, data analysis and user research. You are also familiar with engaging with users, as well as using qualitative and quantitative data to identify how their needs can be met by products and services. You possess experience with Agile sprint planning and knowledge of Agile methodologies to support productivity improvements.
You are confident working in a fast-paced, evolving environment, leaning on an iterative method and flexible approach to enable rapid delivery. Finally, you are keen to play an active role in FCDO and wider government business analysis community, sharing your learning and celebrating progress made by other people and teams.
We value diversity and inclusion and actively encourage and welcome applications from all communities. Everyone here gets the support to develop their skills and capabilities as well as benefits that help to make the most of life in and out of work, including a Civil Service pension. We encourage applications from all communities, so that we reflect the very best of 21st century Britain.
Use your talent and experience to shape our nation's future, and deliver tangible improvements to millions of lives, including your own.
Closing date: 9 March 2026.
Lead Business Analyst in Whitchurch employer: Foreign, Commonwealth & Development Office
Contact Detail:
Foreign, Commonwealth & Development Office Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Business Analyst in Whitchurch
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the FCDO on LinkedIn. A friendly chat can give us insider info about the role and help us stand out when we apply.
✨Tip Number 2
Show off our skills in action! If we have any relevant projects or case studies, prepare a portfolio that highlights our experience with digital transformation and user-centred design. This will make us memorable during interviews.
✨Tip Number 3
Practice makes perfect! Let’s do some mock interviews with friends or mentors. Focus on articulating our problem-solving approach and how we’ve collaborated in multi-disciplinary teams. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to highlight how we align with the FCDO's mission and values.
We think you need these skills to ace Lead Business Analyst in Whitchurch
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Lead Business Analyst role. Highlight your experience in digital transformation and user-centred design, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your problem-solving skills can contribute to our mission at FCDO. Be genuine and let your personality come through.
Showcase Your Agile Experience: Since we value Agile methodologies, make sure to include specific examples of how you've used Agile in past projects. This will demonstrate your familiarity with the approach and how you can help us improve productivity.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Foreign, Commonwealth & Development Office
✨Know Your Digital Transformation
Make sure you brush up on your knowledge of digital transformation and user-centred design. Be ready to discuss specific examples from your past experiences where you've successfully translated complex business needs into effective digital products.
✨Showcase Your Stakeholder Engagement Skills
Prepare to talk about how you've built relationships with stakeholders in previous roles. Think of instances where your collaboration led to impactful project outcomes, and be ready to share those stories during the interview.
✨Demonstrate Agile Methodology Knowledge
Since the role involves Agile sprint planning, be prepared to discuss your experience with Agile methodologies. Share how you've applied these principles in your work to improve productivity and deliver results in a fast-paced environment.
✨Emphasise Your Problem-Solving Abilities
As a natural problem solver, think of specific challenges you've faced in your previous roles and how you approached them. Highlight your ability to use both qualitative and quantitative data to inform your decisions and enhance user experience.