Clinic Manager in Brighton

Adult & Pediatric Dermatology is hiring a full-time Clinic Manager. This role involves travel and oversight of Chelsea, Brighton, and Ypsilanti clinics as needed. The Clinic Manager is the on-site operational and administrative leader for a clinic, accountable for operations, financial performance, patient experience, workforce management, compliance, and strategic execution of the assigned location.

Responsibilities

• Financial Management & Performance: Manages P&L for the assigned clinic, including revenue optimization, expense management, and EBITDA performance; develops, manages, and monitors the operating budget; oversees revenue cycle performance; manages pricing for aesthetic services and retail products; monitors key financial KPIs.
• Provider Scheduling, Capacity & Template Management: Manages provider scheduling templates; monitors template performance data; oversees fulfillment of contracted patient care hours; manages provider leave requests and schedule adjustments; leverages scheduling technology to optimize patient access.
• Clinical Operations & Patient Experience: Maintains operational accountability for all clinic functions; monitors operational performance; establishes standard operating procedures; owns the patient experience; conducts regular clinic rounding and operational reviews.
• People Management & Organizational Development: Provides supervision and leadership for all assigned staff; manages the full employee lifecycle; conducts regular one-on-ones with direct reports; partners with HR on complex employee relations matters.
• Provider Relations & Medical Affairs: Builds and maintains strong relationships with physicians and advanced practice providers; serves as the primary operational point of contact for provider concerns; partners with medical leadership to identify clinical performance opportunities.
• Regulatory Compliance, Risk & Quality: Ensures compliance with all applicable regulations; leads annual compliance audits; maintains current required licensure and certifications; implements risk management plans.
• Human Resources & Workforce Management: Develops staffing models; oversees attendance and punctuality standards; supports staff training and onboarding programs; monitors workforce metrics.
• Facilities, Technology & Information Systems: Oversees facility management and space planning; partners with IT on EHR/EMR systems; manages vendor and service relationships.
• Business Development & Strategic Growth: Identifies organic growth opportunities; oversees aesthetic service line operations; collaborates with marketing to drive patient volume.

Qualifications

• Demonstrated ability to manage a full ambulatory clinic operation.
• Financial acumen including budget management and revenue cycle fundamentals.
• Proficiency in scheduling template management and capacity optimization.
• Strong people leadership skills.
• Working knowledge of ambulatory healthcare compliance requirements.
• Strong provider relations skills.
• Proficiency in EHR/EMR and practice management systems.
• Effective communication and interpersonal skills.
• Sound judgment and professionalism in a fast-paced environment.

Education & Experience

• Bachelor’s degree in Healthcare Administration, Business Administration, or a related field required.
• Master’s degree preferred; relevant certifications preferred.
• Minimum 4+ years of clinic or medical practice management experience required.

Forefront Dermatology is committed to providing equal employment opportunity and maintaining a workplace free from discrimination. If you need a reasonable accommodation for any part of the application process due to a medical condition or disability, please contact us to let us know the nature of your request.