At a Glance
- Tasks: Track and coordinate the movement of products, ensuring timely delivery and high customer satisfaction.
- Company: Dynamic manufacturing company based in Harlow with a focus on quality and efficiency.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Other info: Join a supportive team and develop your skills in a thriving industry.
- Why this job: Be at the heart of production, making a real difference in customer service and order fulfilment.
- Qualifications: Strong organisational skills, excellent communication, and a knack for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
Based in Harlow you will be responsible for tracking and coordinating the movement of components and products through the surface treatment process, ensuring customer orders are completed and delivered on time. The role involves liaising with customers, production teams, quality inspectors, logistics providers, and suppliers to monitor progress, resolve delays, and maintain high levels of customer service.
Key Responsibilities
- Monitor the progress of customer orders through all stages of the surface treatment process, including receipt, preparation, treatment, inspection, packaging, and dispatch.
- Maintain accurate production schedules and progress tracking systems.
- Liaise with production supervisors/managers to obtain real-time updates on job status and capacity.
- Follow up on urgent or high-priority orders to ensure customer deadlines are met.
- Coordinate with quality control personnel regarding inspection results, non-conformances, and release of finished work.
- Communicate with customers regarding order status, completion dates, and any potential delays.
- Work closely with logistics and dispatch teams to ensure timely collection and delivery of completed orders.
- Chase outstanding materials, documentation, certifications, and customer approvals where required.
- Identify bottlenecks within production processes and escalate issues to management.
- Assist with planning workloads to maximise production efficiency and resource utilisation.
- Produce daily, weekly, and monthly progress reports for management.
- Ensure all customer and production records are maintained accurately and in accordance with company procedures.
- Releasing work into production.
Skills and Competencies
- Strong organisational and administrative skills.
- Excellent communication and customer service abilities.
- Ability to work effectively in a fast-paced manufacturing environment.
- Good attention to detail and accuracy.
- Strong problem-solving and decision-making skills.
- Ability to prioritise multiple jobs and deadlines simultaneously.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Experience with ERP, MRP, or production management systems is advantageous.
Knowledge and Experience
- Previous experience in manufacturing, engineering, surface treatment, metal finishing, coatings, plating, anodising or related industries.
- Understanding of production workflows and quality control processes.
- Familiarity with customer specifications, job cards, production schedules, and dispatch procedures.
- Knowledge of ISO quality systems and production documentation is beneficial.
Key Performance Indicators (KPIs)
- Percentage of orders completed on time.
- Customer delivery performance.
- Accuracy of production and progress reporting.
- Reduction in overdue jobs and production delays.
- Customer satisfaction and responsiveness to enquiries.
Effective communication and coordination between departments.
Production Controller (Temporary) employer: Fore Street Employment Agency Ltd
As a Production Controller in Harlow, you will join a dynamic team dedicated to delivering exceptional customer service and ensuring timely order fulfilment. Our company fosters a collaborative work culture that values employee growth, offering opportunities for skill development and career advancement within the manufacturing sector. With a focus on innovation and efficiency, we provide a supportive environment where your contributions directly impact our success and customer satisfaction.
Contact Details:
Fore Street Employment Agency Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Production Controller (Temporary)
✨Get Your Hands Dirty in the Industry
For a temporary role in manufacturing, don’t shy away from physically visiting local factories and production sites. A friendly walk-in can often lead to spontaneous interviews or valuable connections, and can really help you get a sense of the workplace vibe.
✨Tap into Seasonal Hiring Windows
Manufacturing often sees spikes in hiring during particular seasons, like summer when production ramps up. Keep an eye on local job boards and community centres, or even visit seasonal job fairs—they’re golden for snagging those temporary roles we’re after.
✨Join Industry-Specific Communities
Consider joining online forums and social media groups specific to manufacturing. Sites like Reddit or even LinkedIn groups can give you insights into open positions and allow you to connect with current employees who might give you an edge in the hiring process.
✨Apply Directly Through Our Site!
With Fore Street Employment Agency Ltd looking for temporary talent, make sure to apply directly through our website. It’s often the fastest way to get your foot in the door, so make the most of it. Plus, it shows you're proactive—always a win!
We think you need these skills to ace Production Controller (Temporary)
Some tips for your application 🫡
Highlight Your Practical Skills:In manufacturing and production, hands-on skills are key! Make sure your CV showcases any relevant experience with machinery, quality control, or assembly line work. If you’ve got certifications related to operating specific equipment, don’t forget to include those too!
Focus on Flexibility and Adaptability:For a temporary role, employers are looking for candidates who can hit the ground running. In your cover letter, emphasise your ability to adapt quickly and work well under pressure. Share any experiences where you've successfully adjusted to changing circumstances or tight deadlines.
Include Specific Measurements of Your Impact:Manufacturing roles often revolve around efficiency and productivity. If you’ve previously worked in similar roles, be sure to quantify your achievements. For example, mention how you improved production rates or reduced waste – numbers stand out and show you mean business!
Express Your Interest in the Industry:Temporary roles can be a great stepping stone for future opportunities! Take a moment in your application to express why you’re interested in manufacturing and production. Showing genuine enthusiasm for the field can make a real difference and may keep doors open for upcoming positions!
How to prepare for a job interview at Fore Street Employment Agency Ltd
✨Showcase Your Hands-On Experience
In the manufacturing and production world, they want to see that you can actually handle the tools and machines. Bring along any certifications you have or even pictures of projects you’ve worked on. We want to demonstrate that you're not just a theory person but someone who can jump right in.
✨Emphasise Safety Knowledge
Safety's a huge deal in manufacturing, so make sure you’re clued up about health and safety regulations. Be prepared to discuss how you've followed safety protocols in past roles. It's all about showing you can contribute to a safe working environment at Fore Street Employment Agency Ltd.
✨Flexibility is Key
Since this is a temporary role, highlight your adaptability and willingness to step into different roles as needed. Share examples of times you’ve adjusted quickly to new situations or tackled varied tasks. We want to show you're the go-to person when things get busy!
✨Ask About Team Dynamics
In any temporary role, fitting in quickly is vital. Ask about team dynamics and collaboration processes during the interview. This shows you’re not only ready to contribute but also keen to blend into Fore Street Employment Agency Ltd’s culture, making you a valuable asset.
