At a Glance
- Tasks: Track and coordinate the movement of products, ensuring timely delivery and high customer satisfaction.
- Company: Dynamic manufacturing company based in Harlow with a focus on quality and efficiency.
- Benefits: Gain valuable experience in production management and enhance your organisational skills.
- Other info: Opportunity to learn about manufacturing processes and improve problem-solving skills.
- Why this job: Be part of a fast-paced environment where your contributions directly impact customer satisfaction.
- Qualifications: Strong organisational skills and effective communication abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Based in Harlow you will be responsible for tracking and coordinating the movement of components and products through the surface treatment process, ensuring customer orders are completed and delivered on time. The role involves liaising with customers, production teams, quality inspectors, logistics providers, and suppliers to monitor progress, resolve delays, and maintain high levels of customer service.
Key Responsibilities
- Monitor the progress of customer orders through all stages of the surface treatment process, including receipt, preparation, treatment, inspection, packaging, and dispatch.
- Maintain accurate production schedules and progress tracking systems.
- Liaise with production supervisors/managers to obtain real-time updates on job status and capacity.
- Follow up on urgent or high-priority orders to ensure customer deadlines are met.
- Coordinate with quality control personnel regarding inspection results, non-conformances, and release of finished work.
- Communicate with customers regarding order status, completion dates, and any potential delays.
- Work closely with logistics and dispatch teams to ensure timely collection and delivery of completed orders.
- Chase outstanding materials, documentation, certifications, and customer approvals where required.
- Identify bottlenecks within production processes and escalate issues to management.
- Assist with planning workloads to maximise production efficiency and resource utilisation.
- Produce daily, weekly, and monthly progress reports for management.
- Ensure all customer and production records are maintained accurately and in accordance with company procedures.
- Releasing work into production.
Skills and Competencies
- Strong organisational and administrative skills.
- Excellent communication and customer service abilities.
- Ability to work effectively in a fast-paced manufacturing environment.
- Good attention to detail and accuracy.
- Strong problem-solving and decision-making skills.
- Ability to prioritise multiple jobs and deadlines simultaneously.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Experience with ERP, MRP, or production management systems is advantageous.
Knowledge and Experience
- Previous experience in manufacturing, engineering, surface treatment, metal finishing, coatings, plating, anodising or related industries.
- Understanding of production workflows and quality control processes.
- Familiarity with customer specifications, job cards, production schedules, and dispatch procedures.
- Knowledge of ISO quality systems and production documentation is beneficial.
Key Performance Indicators (KPIs)
- Percentage of orders completed on time.
- Customer delivery performance.
- Accuracy of production and progress reporting.
- Reduction in overdue jobs and production delays.
- Customer satisfaction and responsiveness to enquiries.
- Effective communication and coordination between departments.
Temporary Production Controller (Temporary) in London employer: Fore Street Employment Agency Ltd
As a Temporary Production Controller based in Harlow, you will join a dynamic team dedicated to delivering exceptional customer service and ensuring timely order fulfilment. Our company fosters a collaborative work culture that values strong communication and problem-solving skills, providing ample opportunities for professional growth within the manufacturing sector. With a focus on efficiency and quality, we offer a supportive environment where your contributions directly impact our success and customer satisfaction.
Contact Details:
Fore Street Employment Agency Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Production Controller (Temporary) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their production processes and be ready to discuss how your skills can help them meet their KPIs. Show them you mean business!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace Temporary Production Controller (Temporary) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Temporary Production Controller role. Highlight your experience in manufacturing and any relevant skills, like your organisational abilities and attention to detail. We want to see how you can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience with production workflows and customer service, and don’t forget to show your enthusiasm for working with us at StudySmarter.
Showcase Relevant Experience:When filling out your application, be sure to showcase any previous experience in surface treatment or related industries. We love seeing candidates who understand the ins and outs of production processes and can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Fore Street Employment Agency Ltd
✨Know the Production Process
Familiarise yourself with the surface treatment process and the key stages involved. Understanding how components move through each stage will help you answer questions confidently and demonstrate your knowledge of the industry.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and deadlines. Share specific examples from your past experience where you successfully coordinated orders or resolved delays, highlighting your strong organisational abilities.
✨Communicate Effectively
Since the role involves liaising with various teams and customers, practice clear and concise communication. Think of scenarios where you had to explain complex information simply, and be ready to showcase your customer service skills during the interview.
✨Prepare for Problem-Solving Questions
Anticipate questions about how you would handle production bottlenecks or urgent customer requests. Prepare a few examples that illustrate your problem-solving skills and decision-making process, as these are crucial for the role.
