At a Glance
- Tasks: Track and coordinate the movement of products, ensuring timely delivery and high customer satisfaction.
- Company: Dynamic manufacturing company based in Harlow with a focus on quality and efficiency.
- Benefits: Gain valuable experience in production management and enhance your organisational skills.
- Other info: Opportunity to learn about manufacturing processes and improve problem-solving skills.
- Why this job: Be part of a fast-paced environment where your contributions directly impact customer satisfaction.
- Qualifications: Strong organisational skills and effective communication abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Based in Harlow you will be responsible for tracking and coordinating the movement of components and products through the surface treatment process, ensuring customer orders are completed and delivered on time. The role involves liaising with customers, production teams, quality inspectors, logistics providers, and suppliers to monitor progress, resolve delays, and maintain high levels of customer service.
Key Responsibilities
- Monitor the progress of customer orders through all stages of the surface treatment process, including receipt, preparation, treatment, inspection, packaging, and dispatch.
- Maintain accurate production schedules and progress tracking systems.
- Liaise with production supervisors/managers to obtain real-time updates on job status and capacity.
- Follow up on urgent or high-priority orders to ensure customer deadlines are met.
- Coordinate with quality control personnel regarding inspection results, non-conformances, and release of finished work.
- Communicate with customers regarding order status, completion dates, and any potential delays.
- Work closely with logistics and dispatch teams to ensure timely collection and delivery of completed orders.
- Chase outstanding materials, documentation, certifications, and customer approvals where required.
- Identify bottlenecks within production processes and escalate issues to management.
- Assist with planning workloads to maximise production efficiency and resource utilisation.
- Produce daily, weekly, and monthly progress reports for management.
- Ensure all customer and production records are maintained accurately and in accordance with company procedures.
- Releasing work into production.
Skills and Competencies
- Strong organisational and administrative skills.
- Excellent communication and customer service abilities.
- Ability to work effectively in a fast-paced manufacturing environment.
- Good attention to detail and accuracy.
- Strong problem-solving and decision-making skills.
- Ability to prioritise multiple jobs and deadlines simultaneously.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Experience with ERP, MRP, or production management systems is advantageous.
Knowledge and Experience
- Previous experience in manufacturing, engineering, surface treatment, metal finishing, coatings, plating, anodising or related industries.
- Understanding of production workflows and quality control processes.
- Familiarity with customer specifications, job cards, production schedules, and dispatch procedures.
- Knowledge of ISO quality systems and production documentation is beneficial.
Key Performance Indicators (KPIs)
- Percentage of orders completed on time.
- Customer delivery performance.
- Accuracy of production and progress reporting.
- Reduction in overdue jobs and production delays.
- Customer satisfaction and responsiveness to enquiries.
- Effective communication and coordination between departments.
Temporary Production Controller in London employer: Fore Street Employment Agency Ltd
As a Temporary Production Controller based in Harlow, you will thrive in a dynamic work environment that prioritises teamwork and customer satisfaction. Our company offers a supportive culture with opportunities for professional growth, ensuring you can develop your skills while contributing to the timely delivery of high-quality products. With a focus on innovation and efficiency, we provide a unique chance to be part of a dedicated team that values your input and fosters a collaborative atmosphere.
Contact Details:
Fore Street Employment Agency Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Production Controller in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their production processes and be ready to discuss how your skills can help improve efficiency and customer satisfaction.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Temporary Production Controller in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Temporary Production Controller role. Highlight your experience in manufacturing and any relevant skills, like your organisational abilities and attention to detail. We want to see how you can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to tracking orders and liaising with teams, as these are key parts of the job. Let us know why you’re excited about joining StudySmarter!
Show Off Your Communication Skills:Since this role involves a lot of communication with customers and teams, make sure to showcase your communication skills in your application. Whether it's through examples in your CV or your cover letter, we want to see how you handle customer service and resolve issues.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter family!
How to prepare for a job interview at Fore Street Employment Agency Ltd
✨Know the Production Process
Familiarise yourself with the surface treatment process and the key stages involved. Understanding how components move through each stage will help you answer questions confidently and demonstrate your knowledge of the industry.
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and deadlines. Share specific examples from your past experience where you successfully prioritised jobs and maintained accurate production schedules, as this is crucial for the role.
✨Communicate Effectively
Since the role involves liaising with various teams and customers, practice articulating your thoughts clearly. Think about how you would handle customer inquiries or resolve delays, and be ready to share those strategies during the interview.
✨Highlight Problem-Solving Abilities
Prepare to discuss situations where you've identified bottlenecks or resolved issues in a production environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your decision-making skills.
