At a Glance
- Tasks: Track and coordinate the movement of products, ensuring timely delivery and high customer satisfaction.
- Company: Dynamic manufacturing company based in Harlow with a focus on quality and efficiency.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Other info: Fast-paced environment with a focus on teamwork and problem-solving.
- Why this job: Be at the heart of production, making a real difference in customer service and efficiency.
- Qualifications: Strong organisational skills, excellent communication, and experience in manufacturing or related fields.
The predicted salary is between 30000 - 40000 £ per year.
Based in Harlow you will be responsible for tracking and coordinating the movement of components and products through the surface treatment process, ensuring customer orders are completed and delivered on time. The role involves liaising with customers, production teams, quality inspectors, logistics providers, and suppliers to monitor progress, resolve delays, and maintain high levels of customer service.
Key Responsibilities
- Monitor the progress of customer orders through all stages of the surface treatment process, including receipt, preparation, treatment, inspection, packaging, and dispatch.
- Maintain accurate production schedules and progress tracking systems.
- Liaise with production supervisors/managers to obtain real-time updates on job status and capacity.
- Follow up on urgent or high-priority orders to ensure customer deadlines are met.
- Coordinate with quality control personnel regarding inspection results, non-conformances, and release of finished work.
- Communicate with customers regarding order status, completion dates, and any potential delays.
- Work closely with logistics and dispatch teams to ensure timely collection and delivery of completed orders.
- Chase outstanding materials, documentation, certifications, and customer approvals where required.
- Identify bottlenecks within production processes and escalate issues to management.
- Assist with planning workloads to maximise production efficiency and resource utilisation.
- Produce daily, weekly, and monthly progress reports for management.
- Ensure all customer and production records are maintained accurately and in accordance with company procedures.
- Releasing work into production.
Skills and Competencies
- Strong organisational and administrative skills.
- Excellent communication and customer service abilities.
- Ability to work effectively in a fast-paced manufacturing environment.
- Good attention to detail and accuracy.
- Strong problem-solving and decision-making skills.
- Ability to prioritise multiple jobs and deadlines simultaneously.
- Proficiency in Microsoft Office, particularly Excel and Outlook.
- Experience with ERP, MRP, or production management systems is advantageous.
Knowledge and Experience
- Previous experience in manufacturing, engineering, surface treatment, metal finishing, coatings, plating, anodising or related industries.
- Understanding of production workflows and quality control processes.
- Familiarity with customer specifications, job cards, production schedules, and dispatch procedures.
- Knowledge of ISO quality systems and production documentation is beneficial.
Key Performance Indicators (KPIs)
- Percentage of orders completed on time.
- Customer delivery performance.
- Accuracy of production and progress reporting.
- Reduction in overdue jobs and production delays.
- Customer satisfaction and responsiveness to enquiries.
- Effective communication and coordination between departments.
Production Controller in Essex employer: Fore Street Employment Agency Ltd
As a Production Controller based in Harlow, you will thrive in a dynamic work environment that prioritises teamwork and customer satisfaction. Our company offers competitive benefits, a supportive culture that encourages professional growth, and opportunities to enhance your skills in a fast-paced manufacturing setting. Join us to be part of a dedicated team that values precision and excellence in every aspect of production.
Contact Details:
Fore Street Employment Agency Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Production Controller in Essex
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential employers on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their production processes. Show them you’re not just another candidate; you’re genuinely interested in how they operate and how you can contribute.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re a great fit.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it shows you’re keen and ready to jump into the action.
We think you need these skills to ace Production Controller in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in manufacturing and production control. We want to see how your skills match the key responsibilities listed in the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Production Controller role. Mention specific examples of how you've successfully managed customer orders or resolved production delays in the past.
Show Off Your Communication Skills:Since this role involves liaising with various teams and customers, make sure your application reflects your strong communication abilities. We love candidates who can clearly articulate their thoughts and demonstrate excellent customer service skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Fore Street Employment Agency Ltd
✨Know the Production Process
Familiarise yourself with the entire surface treatment process, from receipt to dispatch. Understanding each stage will help you answer questions confidently and demonstrate your knowledge of how to track and coordinate effectively.
✨Showcase Your Communication Skills
Since the role involves liaising with various teams and customers, be prepared to discuss your communication style. Share examples of how you've successfully resolved issues or kept stakeholders informed in previous roles.
✨Highlight Your Organisational Skills
Be ready to talk about your experience with maintaining production schedules and tracking systems. Mention specific tools or methods you've used to stay organised and ensure deadlines are met, especially in a fast-paced environment.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of past challenges you've faced in production or logistics and how you overcame them. This will show your potential employer that you're proactive and can handle bottlenecks effectively.
