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- Tasks: Manage warranty claims, process invoices, and analyse data in a dynamic environment.
- Company: Join a leading company in the commercial vehicle sector with a focus on inclusivity.
- Benefits: Enjoy competitive salary, 22 days holiday, career progression, and free parking.
- Other info: Monday to Friday hours with a vibrant workplace culture.
- Why this job: Kickstart your career with training and growth opportunities in a supportive team.
- Qualifications: Experience in warranty claims or strong admin skills; customer-focused and PC literate.
The predicted salary is between 25000 - 35000 £ per year.
As a Warranty Claims Administrator, we can offer you:
- Competitive salary (depending on your Warranty Claims Administrator experience)
- DAF Academy Warranty Claims Administrator Training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with 5 years service
- Employee Of The Month Competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free Parking
Who are we looking for as a Warranty Claims Administrator:
- You will ideally have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
- Previous Warranty claims experience.
- Or experience in a similar role and have exceptional administration and organisational skills.
- A customer focused individual with excellent communication skills.
- The ability to analyse and collate data.
- PC Literate.
- Full UK driving licence.
The Warranty Claims Administrator role / responsibilities include (but not limited to):
- Inputting warranty and R&M claim details from job cards.
- Create R&M warranty invoices.
- Identify which parts are for return and disposal.
- Investigate any rejected claims.
- Process Warranty/ R&M credit payments for work claimed.
Working hours: Monday to Friday: 8am – 5pm.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
Address: William Frost Way, New Costessey, Norwich, Norfolk NR5 0JS
Warranty Claims Administrator - Norwich employer: Ford & Slater
Contact Detail:
Ford & Slater Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Claims Administrator - Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the commercial vehicle or motor trade sectors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your warranty claims knowledge. We want you to show off your skills and experience, so think of examples from your past roles that highlight your organisational and analytical abilities.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Warranty Claims Administrator - Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the commercial vehicle or motor trade sectors. We want to see how your previous roles relate to the Warranty Claims Administrator position, so don’t hold back on showcasing relevant skills and achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us. Mention your customer-focused approach and any specific experiences that demonstrate your exceptional administration and organisational skills.
Show Off Your Communication Skills: As a Warranty Claims Administrator, communication is key. In your application, highlight instances where you've effectively communicated with customers or colleagues. This will show us you can handle the role's demands with ease!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Ford & Slater
✨Know Your Stuff
Make sure you brush up on your knowledge of warranty claims and the motor trade. Familiarise yourself with common processes and terminology, as this will show that you're serious about the role and understand the industry.
✨Show Off Your Skills
Prepare examples from your past experience that highlight your administration and organisational skills. Think about specific situations where you successfully managed claims or resolved issues, as these stories will demonstrate your capability.
✨Be Customer-Focused
Since the role requires excellent communication skills, practice how you would handle customer interactions. Be ready to discuss how you’ve dealt with challenging situations in the past and how you prioritise customer satisfaction.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, and career progression. This shows your interest in the role and helps you gauge if it’s the right fit for you.