At a Glance
- Tasks: Manage service bookings and provide top-notch customer care in a fast-paced environment.
- Company: Join Ford & Slater Spalding, a leader in the commercial vehicle sector.
- Benefits: Earn up to £30,000 with DAF Academy training and a pension scheme.
- Other info: Great opportunities for career progression in a supportive workplace.
- Why this job: Be part of a dedicated team and kickstart your career in the automotive industry.
- Qualifications: Experience in commercial vehicles and strong communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
Ford & Slater Spalding in Chester-le-Street is looking for a Technical Service Advisor to manage service bookings and deliver outstanding customer service. This role demands experience in the commercial vehicle sector, excellent communication skills, and the ability to work under pressure.
The position offers a salary of up to £30,000, DAF Academy training, and various employee benefits including a pension scheme and career progression opportunities.
Join a committed team and begin your journey with us.
Truck Service Advisor – Bookings, Estimates & Customer Care employer: Ford & Slater Spalding
Ford & Slater Spalding in Chester-le-Street is an excellent employer that prioritises employee development and offers a supportive work culture. With competitive salaries, comprehensive benefits including a pension scheme, and access to DAF Academy training, we empower our team members to grow their careers while delivering exceptional service in the commercial vehicle sector.
Contact Details:
Ford & Slater Spalding Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Truck Service Advisor – Bookings, Estimates & Customer Care
✨Tip Number 1
Network like a pro! Reach out to folks in the commercial vehicle sector, especially those who work at Ford & Slater. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for a customer – this is key for a Technical Service Advisor!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise. Practice explaining technical concepts in simple terms, as you'll need to do this with customers.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Truck Service Advisor – Bookings, Estimates & Customer Care
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the commercial vehicle sector. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Truck Service Advisor role. We love seeing enthusiasm and a genuine interest in customer care, so let your personality come through.
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see that you can handle pressure with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Ford & Slater Spalding
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial vehicle sector. Familiarise yourself with Ford & Slater's services and products, especially anything related to DAF vehicles. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Communication Skills
As a Truck Service Advisor, you'll need to communicate effectively with customers and colleagues. Practice articulating your thoughts clearly and confidently. Consider role-playing common customer scenarios to demonstrate your problem-solving skills during the interview.
✨Prepare for Pressure
This role requires working under pressure, so be ready to discuss how you've handled stressful situations in the past. Think of specific examples where you successfully managed multiple tasks or resolved customer issues quickly and efficiently.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities at the DAF Academy, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
