At a Glance
- Tasks: Provide expert parts sales service to customers and promote business growth.
- Company: Join Ford and Slater, a leading family-run DAF Truck dealer in the UK.
- Benefits: Enjoy competitive pay, overtime, training, and 22-25 days holiday.
- Other info: Work-life balance with flexible hours and a supportive team culture.
- Why this job: Kickstart your career with training and progression opportunities in a dynamic environment.
- Qualifications: Passion for trucks, customer-focused, and good communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Ford and Slater are one of the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in King’s Lynn.
As a Parts Advisor, we can offer you:
- An hourly rate of £12.71
- Overtime at enhanced rate
- DAF Academy Parts Advisor Training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with service
- DAF Incentive Programme
- Employee Of The Month Competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free Parking
Who are we looking for as a Parts Advisor:
- Ideally you will have previous experience working as a Parts Advisor or similar role within the commercial vehicle, motor trade or an associated sector.
- Or be sales driven, have a passion for trucks and know your truck / car parts.
- A customer focused individual with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role / responsibilities include (but not limited to):
- You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone.
- Promote and encourage growth of the parts business.
- Utilise all parts identification tools to ensure effective and efficient customer response.
Working: Monday to Thursday, 9am – 6pm. Friday, 9am – 5pm. Saturday mornings on a rota basis 7am – Midday, paid as overtime.
As an equal opportunity employer, we do not discriminate and are committed to providing equal opportunities, a fully inclusive work environment and fairness for all.
Apply today to start your Parts Advisor journey with Ford & Slater. No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful.
Address: Maple Road, Saddle Bow, King's Lynn, Norfolk, PE34 3AH
Truck Parts Advisor – Training, Progression & Perks in Norwich employer: Ford & Slater Spalding
Ford and Slater is an exceptional employer, offering a supportive and family-oriented work culture at our DAF Trucks dealership in King’s Lynn. With competitive pay, extensive training through the DAF Academy, and clear career progression opportunities, we prioritise employee growth and satisfaction. Our commitment to inclusivity and a range of perks, including generous holiday allowances and a cycle to work scheme, makes us a fantastic place for those passionate about the automotive industry.
Contact Details:
Ford & Slater Spalding Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Truck Parts Advisor – Training, Progression & Perks in Norwich
✨Tip Number 1
Get to know the company! Research Ford and Slater, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions related to parts advising and customer service. Think about your past experiences and how they relate to the role. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Truck Parts Advisor – Training, Progression & Perks in Norwich
Some tips for your application 🫡
Show Your Passion for Trucks:When you're writing your application, let your love for trucks shine through! Mention any relevant experience or knowledge you have about truck parts, as this will show us you're the right fit for the Parts Advisor role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Parts Advisor position. Highlight your customer service skills and any previous experience in sales or the motor trade, so we can see how you’d fit into our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and enthusiasm for the role without getting lost in the details.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Parts Advisor position. Plus, it’s super easy!
How to prepare for a job interview at Ford & Slater Spalding
✨Know Your Parts
Brush up on your knowledge of truck and car parts before the interview. Familiarise yourself with common components and their functions, as well as any specific parts related to DAF trucks. This will show your passion for the role and help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about situations where you resolved issues or went above and beyond for a customer. This is crucial for a Parts Advisor, so be ready to discuss your approach to customer interactions.
✨Demonstrate Sales Drive
Since the role involves promoting and encouraging growth in the parts business, come prepared with ideas on how you could contribute to sales. Share any past experiences where you successfully upsold products or improved sales figures, as this will highlight your sales-driven mindset.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the training opportunities at the DAF Academy or the career progression paths available. This shows your enthusiasm for the role and your desire to grow within the company.
