At a Glance
- Tasks: Provide top-notch parts sales service to customers in a dynamic environment.
- Company: Join Ford and Slater, a leading family-run DAF Truck dealer group.
- Benefits: Enjoy competitive pay, overtime, 22-25 days holiday, and career growth.
- Other info: Work Monday to Friday with free onsite parking and a cycle to work scheme.
- Why this job: Be part of a passionate team and fuel your love for trucks.
- Qualifications: Experience as a Parts Advisor or a strong passion for truck parts.
The predicted salary is between 13 - 16 £ per hour.
Ford and Slater are one of the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. Due to an internal promotion, we currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Birtley.
As a Parts Advisor, we can offer you:
- A competitive hourly rate (depending on your Parts Advisor experience)
- Overtime paid at an enhanced rate
- DAF academy Parts Advisor training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with service
- DAF incentive programme
- Employee of the month competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free onsite parking
Who are we looking for as a Parts Advisor:
- You will have previous experience working as a Parts Advisor or similar role, within the commercial vehicle, motor trade or an associated sector.
- Or have a passion for trucks and know your truck/car parts.
- A customer focused, sales driven individual, with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role/responsibilities include (but not limited to):
- You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone.
- Promote and encourage growth of the parts business.
- Utilise all parts identification tools to ensure effective and efficient customer response.
Working: Monday to Friday
Parts Advisor - Birtley employer: Ford & Slater Rugby
Join our dynamic DAF Fleet Services team in Devizes, where we prioritise a supportive and engaging work culture that fosters personal and professional growth. As a Customer Service Advisor, you'll benefit from competitive salaries, generous bonus opportunities, and comprehensive training, all while working in a friendly office environment that values teamwork and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Birtley
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work at Ford and Slater or similar companies. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Show off your passion for trucks! When you get the chance to meet potential employers, share your enthusiasm for the industry and your knowledge of parts. It’s all about making that personal connection.
✨Tip Number 3
Prepare for interviews by practising common questions related to parts advising. Think about scenarios where you’ve provided excellent customer service or solved problems. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Parts Advisor - Birtley
Some tips for your application 🫡
Show Your Passion for Parts:When you're writing your application, let us know about your love for trucks and parts! Share any relevant experience or knowledge you have, as it’ll really help you stand out as a candidate who gets what we do.
Tailor Your CV:Make sure your CV is tailored to the Parts Advisor role. Highlight your previous experience in similar positions and any customer service skills that make you a great fit for our team at Ford and Slater.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the best candidate for the job!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Ford & Slater Rugby
✨Know Your Parts
Brush up on your knowledge of truck and car parts before the interview. Familiarise yourself with common parts, their functions, and any specific brands or models relevant to DAF Trucks. This will show your passion for the industry and help you answer technical questions confidently.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will demonstrate your customer-focused attitude, which is crucial for a Parts Advisor.
✨Practice Communication Skills
Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with a friend or family member, focusing on how you explain complex parts or services to someone who may not be familiar with them.
✨Show Enthusiasm for the Role
Let your passion for trucks and the automotive industry shine through during the interview. Share why you're excited about the opportunity at Ford and Slater and how you see yourself contributing to the team. A genuine enthusiasm can set you apart from other candidates.
