At a Glance
- Tasks: Manage warranty claims, process invoices, and analyse data in a dynamic environment.
- Company: Join a leading company in the commercial vehicle sector with a focus on inclusivity.
- Benefits: Enjoy competitive salary, 22 days holiday, career progression, and free parking.
- Other info: Work Monday to Friday, 8am – 5pm, in a vibrant workplace.
- Why this job: Kickstart your career with training and growth opportunities in a supportive team.
- Qualifications: Experience in warranty claims or strong admin skills; customer-focused and PC literate.
The predicted salary is between 25000 - 35000 £ per year.
As a Warranty Claims Administrator, we can offer you:
- Competitive salary (depending on your Warranty Claims Administrator experience)
- DAF Academy Warranty Claims Administrator Training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with 5 years service
- Employee Of The Month Competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free Parking
Who are we looking for as a Warranty Claims Administrator:
- You will ideally have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
- Previous Warranty claims experience.
- Or experience in a similar role and have exceptional administration and organisational skills.
- A customer focused individual with excellent communication skills.
- The ability to analyse and collate data.
- PC Literate.
- Full UK driving licence.
The Warranty Claims Administrator role / responsibilities include (but not limited to):
- Inputting warranty and R&M claim details from job cards.
- Create R&M warranty invoices.
- Identify which parts are for return and disposal.
- Investigate any rejected claims.
- Process Warranty/ R&M credit payments for work claimed.
Working hours: Monday to Friday: 8am – 5pm.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
Address: William Frost Way, New Costessey, Norwich, Norfolk NR5 0JS
Warranty Claims Administrator - Norwich employer: Ford & Slater Rugby
As a Warranty Claims Administrator at our Norwich location, you will join a supportive and inclusive work culture that prioritises employee growth and development through initiatives like the DAF Academy training. With competitive salaries, generous holiday allowances, and additional perks such as a cycle to work scheme and free parking, we are committed to creating a rewarding environment where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Warranty Claims Administrator - Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the commercial vehicle or motor trade sectors. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your warranty claims knowledge. We recommend practising common interview questions and having examples ready that showcase your organisational skills and customer focus.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Warranty Claims Administrator - Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in warranty claims or similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Warranty Claims Administrator role. Share specific examples of your customer service skills and any relevant achievements.
Show Off Your Organisational Skills:As a Warranty Claims Administrator, organisation is key. In your application, mention any tools or methods you use to stay organised and manage your workload effectively. We love a candidate who can keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ford & Slater Rugby
✨Know Your Stuff
Make sure you brush up on your knowledge of warranty claims and the motor trade. Familiarise yourself with common processes and terminology, as this will show that you're serious about the role and understand what’s involved.
✨Show Off Your Skills
Prepare examples from your past experience that highlight your administration and organisational skills. Think about times when you’ve successfully managed data or resolved customer issues, as these will be key in demonstrating your fit for the position.
✨Be Customer-Focused
Since the role requires excellent communication skills, practice how you would handle customer queries or complaints. Be ready to discuss how you prioritise customer satisfaction and how you can contribute to a positive experience for clients.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
