At a Glance
- Tasks: Manage bookings and communicate with clients about service progress.
- Company: Join Ford & Slater Rugby, a leader in the commercial vehicle sector.
- Benefits: Enjoy 22 days paid holiday and opportunities for career progression.
- Other info: Exciting work environment with potential for growth.
- Why this job: Be part of a supportive team and enhance your customer service skills.
- Qualifications: Strong customer service skills and experience in the commercial vehicle sector.
The predicted salary is between 27000 - 27000 £ per year.
Ford & Slater Rugby in Norwich is seeking a Service Advisor for their Leicester depot, offering a salary of up to £27,000. The ideal candidate should display strong customer service skills and have experience in the commercial vehicle sector.
Responsibilities include:
- Managing bookings
- Preparing job cards
- Communicating with clients about service progress
Benefits include:
- 22 days paid holiday
- Career progression
- A supportive work environment
Service Advisor — Trucks & Customer Care in Norwich employer: Ford & Slater Rugby
Ford & Slater Rugby is an excellent employer, offering a supportive work environment where Service Advisors can thrive in their roles. With competitive benefits such as 22 days of paid holiday and clear pathways for career progression, employees are encouraged to grow and develop their skills in the commercial vehicle sector. Located in Leicester, the company fosters a culture of teamwork and customer care, making it a rewarding place to work for those passionate about delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor — Trucks & Customer Care in Norwich
✨Tip Number 1
Get to know the company! Research Ford & Slater Rugby and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your customer service scenarios. Since this role is all about client interaction, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be ready to discuss your experience with commercial vehicles. Brush up on any technical knowledge you have and be prepared to chat about it. It’ll show you’re not just a people person but also know your stuff!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Advisor — Trucks & Customer Care in Norwich
Some tips for your application 🫡
Show Off Your Customer Service Skills:We want to see how you shine in customer service! Make sure to highlight any relevant experience you've got, especially in the commercial vehicle sector. Share specific examples of how you've gone above and beyond for customers.
Tailor Your Application:Don’t just send a generic application our way. Take a moment to tailor your CV and cover letter to the Service Advisor role. Mention your experience with managing bookings and preparing job cards, as these are key responsibilities for us.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you the perfect fit for the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ford & Slater Rugby
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial vehicle sector. Familiarise yourself with Ford & Slater's services and any recent developments in the industry. This will show that you're genuinely interested and prepared for the role.
✨Customer Service Focus
Since strong customer service skills are key for this position, think of examples from your past experiences where you've excelled in customer interactions. Be ready to discuss how you handled difficult situations and ensured customer satisfaction.
✨Prepare for Role-Specific Questions
Expect questions about managing bookings and preparing job cards. Consider how you would handle a busy day at the depot and be ready to share your strategies for staying organised and efficient under pressure.
✨Show Enthusiasm for Career Progression
Ford & Slater offers career progression, so express your eagerness to grow within the company. Share your long-term goals and how you see yourself contributing to the team while advancing your career.
