At a Glance
- Tasks: Manage supplier relationships and ensure maintenance costs are controlled for DAF Fleet Services.
- Company: Join a leading DAF dealer group in Europe with a collaborative culture.
- Benefits: Competitive salary, quarterly bonuses, 22 days holiday, and employee recognition programmes.
- Other info: Enjoy excellent career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team and make a real impact in the automotive sector.
- Qualifications: HGV Technical Qualification preferred; customer service skills and IT literacy essential.
The predicted salary is between 36500 - 38750 £ per year.
Due to continued growth, we currently have an exciting opening for you to join our highly skilled and collaborative team as a Supplier Operations Engineer in our fantastic DAF Fleet Services organisation in Devizes. We are part of one of the largest and most respected DAF dealer groups in Europe and DAF are the largest truck manufacturer in the UK with record growth and award winning trucks year on year. We offer our clients bespoke Fleet Management Solutions to improve their operations and allow them to focus on their business requirements.
As a Supplier Operations Engineer, we can offer you:
- Base salary of £36,500 - £38,750 (depending on your industry experience)
- Quarterly bonus of up to £1,500 providing the opportunity to earn an additional £6,000 per annum based on you and your team's performance
- Excellent DAF Fleet Maintenance Engineer & development opportunities – in house and manufacturer’s in addition to Ford & Slater courses and technical exposure
- 22 days holiday (plus statutory), rising to 25 days after 5 years service
- Employee Recognition programmes
- Hosting our own social events, food days and much more
- Employee Assistance programmes
- Pension
- Death in Service Life Insurance Scheme
- Cycle to work scheme
Who are we looking for as a Supplier Operations Engineer:
- Ideally, you will have the following skills / experience but training will be provided:
- HGV Technical Qualification, Level 3 or above
- Experience of Fleet Management or the Commercial Vehicle / Automotive sector would be a distinct advantage.
- Technical Automotive / Commercial Vehicle background or a hands on Technician looking to move out of the Workshop.
- A proven track record of providing outstanding customer service.
- Have a can do attitude and enjoy troubleshooting.
- Exceptional communication skills both written and verbal.
- A high level of IT literacy and comfortable on the phone and using email.
- Be organised, resilient and have the ability to work on your own initiative.
The Supplier Operations Engineer role / responsibilities include (but not limited to):
- You will also have day to day responsibility for ensuring that maintenance costs are controlled and reviewed in line with any warranty periods, previous repairs and are aligned with any current manufacturer guidelines.
- Through ongoing communication and technical reviews you will build and enhance supplier relationships to help progress and resolve any maintenance or technical queries.
- The role will also require the collation of non-contract costs which will involve a collegial approach with the customer and supplier to ensure the customer is supported with any individual repairs, whilst also giving support to understand any areas of spend or specific cost trends that could be minimised.
Working Monday – Friday, 8am to 5pm.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful.
Supplier Operations Engineer - DAF Fleet Services - Devizes employer: Ford & Slater Rugby
Join our dynamic DAF Fleet Services team in Devizes, where we prioritise a supportive and engaging work culture that fosters personal and professional growth. As a Customer Service Advisor, you'll benefit from competitive salaries, generous bonus opportunities, and comprehensive training, all while working in a friendly office environment that values teamwork and excellence in customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Supplier Operations Engineer - DAF Fleet Services - Devizes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at DAF Fleet Services. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes DAF Fleet Services tick and be ready to discuss how your skills align with their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Supplier Operations Engineer, you’ll need to convey technical information clearly. Try mock interviews with friends or use online resources to sharpen your verbal and written skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team at DAF Fleet Services. Let’s get you that job!
We think you need these skills to ace Supplier Operations Engineer - DAF Fleet Services - Devizes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Supplier Operations Engineer role. Highlight your HGV qualifications and any relevant experience in fleet management or the automotive sector. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at DAF Fleet Services. Share specific examples of your customer service skills and troubleshooting abilities that align with the role.
Show Off Your Communication Skills:Since exceptional communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, but don’t be afraid to let your personality shine through. We love a bit of character!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our fantastic team!
How to prepare for a job interview at Ford & Slater Rugby
✨Know Your Stuff
Make sure you brush up on your HGV technical qualifications and any relevant experience in fleet management or the automotive sector. Be ready to discuss specific examples from your past roles that showcase your troubleshooting skills and customer service excellence.
✨Show Off Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly. Prepare to explain complex technical issues in simple terms, as you'll need to build relationships with suppliers and customers alike.
✨Be Organised and Proactive
Demonstrate your organisational skills by preparing a list of questions about the role and the company. Show that you're proactive by discussing how you've previously managed maintenance costs or resolved technical queries effectively.
✨Emphasise Your Team Spirit
This position requires collaboration, so be ready to share examples of how you've worked well in a team. Highlight any experiences where you’ve contributed to a positive team environment or helped resolve conflicts, showing that you can thrive in a collaborative setting.
