At a Glance
- Tasks: Manage service bookings and provide top-notch customer service to clients.
- Company: Join the dynamic team at Ford & Slater Peterborough.
- Benefits: Earn up to £27,000, enjoy 22 days holiday, and a pension plan.
- Other info: Flexible working hours with some Saturday mornings required.
- Why this job: Be part of a supportive environment with great career progression opportunities.
- Qualifications: Customer-focused attitude and knowledge of the commercial vehicle industry.
The predicted salary is between 27000 - 27000 £ per year.
Ford & Slater Peterborough in Norwich is seeking a Service Advisor to join their team. In this role, you will be responsible for managing service bookings, greeting clients, and providing excellent customer service.
Offering a salary of up to £27,000 depending on experience, the position also includes perks such as:
- 22 days paid holiday
- Pension
- Career progression opportunities
The ideal candidate should have a customer-focused attitude and knowledge of the commercial vehicle industry. Flexible working hours with some Saturday mornings required.
Service Advisor — Trucks & Customer Care in Norwich employer: Ford & Slater Peterborough
Ford & Slater Peterborough is an excellent employer that values its employees by offering a competitive salary and a comprehensive benefits package, including 22 days of paid holiday and a pension scheme. The work culture promotes a customer-focused approach while providing ample opportunities for career progression in the thriving commercial vehicle industry, making it an ideal place for those seeking meaningful and rewarding employment in Norwich.
Contact Details:
Ford & Slater Peterborough Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor — Trucks & Customer Care in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the commercial vehicle industry, especially those who work at Ford & Slater. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for clients. We want to see that customer-focused attitude shine through!
✨Tip Number 3
Show your enthusiasm for the role! When you apply through our website, make sure to highlight why you're excited about working with trucks and providing top-notch customer care.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested in the position and appreciate the opportunity.
We think you need these skills to ace Service Advisor — Trucks & Customer Care in Norwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service skills and any experience in the commercial vehicle industry. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about the role and how your background makes you the perfect fit for our Service Advisor position.
Showcase Your Flexibility:Since the role requires some Saturday mornings, let us know about your availability. We appreciate candidates who are adaptable and ready to meet our clients' needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Ford & Slater Peterborough
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial vehicle industry. Familiarise yourself with Ford & Slater's services and any recent developments in the sector. This will show that you're genuinely interested and ready to contribute.
✨Customer Service is Key
Since this role revolves around customer care, prepare examples from your past experiences where you've gone above and beyond for a customer. Think about how you can demonstrate your customer-focused attitude during the interview.
✨Practice Makes Perfect
Rehearse common interview questions related to service advising and customer interactions. You could even do a mock interview with a friend or family member to build your confidence and refine your answers.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It shows respect for the company and the role you're applying for, and it helps you feel more confident as well.
