At a Glance
- Tasks: Provide expert parts sales service to customers in a dynamic environment.
- Company: Join Ford and Slater, a leading family-run DAF Truck dealer group.
- Benefits: Enjoy competitive pay, overtime, 22 days holiday, and career growth.
- Other info: Flexible hours and a supportive, inclusive workplace culture.
- Why this job: Be part of a passionate team and grow your skills in the automotive industry.
- Qualifications: Experience as a Parts Advisor or a strong passion for trucks and parts.
The predicted salary is between 13 - 16 £ per hour.
Ford and Slater are one of the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Leicester.
As a Parts Advisor, we can offer you:
- A competitive hourly rate (depending on your Parts Advisor experience)
- Overtime paid at an enhanced rate
- DAF academy Parts Advisor training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with service
- DAF incentive programme
- Employee of the month competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free onsite parking
Who are we looking for as a Parts Advisor:
- You will have previous experience working as a Parts Advisor or similar role, within the commercial vehicle, motor trade or an associated sector.
- Or have a passion for trucks and know your truck / car parts.
- A customer focused, sales driven individual, with excellent communication skills.
- Understand the need to be flexible. We operate to accommodate our customers’ needs and some may fall outside of contracted hours.
- Ability to build customer relations and communicate in a professional, helpful and friendly manner.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role / responsibilities include (but not limited to):
- You will provide a professional parts sales service to internal and external customers face to face, over the trade counter, online, telephone and various other platforms.
- Promote and encourage growth of the parts business.
- Utilise all parts identification tools to ensure effective and efficient customer response.
Core working hours: Monday to Friday, 8am – 5:30pm.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
Apply today to start your Parts Advisor journey with Ford & Slater. No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful. Thank you for your understanding.
Parts Advisor - Leicester in Norwich employer: Ford & Slater Peterborough
As a Cost Office Administrator in Leicester, you will join a supportive and inclusive work culture that values your contributions and offers ample opportunities for career progression. With benefits like a competitive salary, generous holiday allowance, and a cycle to work scheme, we prioritise employee well-being and development, making us an excellent employer for those seeking a rewarding career in administration.
Contact Details:
Ford & Slater Peterborough Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Leicester in Norwich
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Parts Advisor role.
✨Tip Number 2
Get your research on! Familiarise yourself with Ford and Slater, their values, and what they offer. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and parts knowledge. Role-playing with a friend can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the fantastic team at our Leicester dealership.
We think you need these skills to ace Parts Advisor - Leicester in Norwich
Some tips for your application 🫡
Show Your Passion for Parts:When you're writing your application, let us know about your passion for trucks and parts. Share any relevant experience or knowledge you have, as it’ll help us see how you fit into our team!
Tailor Your CV:Make sure your CV highlights your previous experience as a Parts Advisor or in a similar role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Be Customer-Focused:Since the role is all about providing excellent service, include examples of how you've built customer relationships in the past. This will show us that you understand the importance of being friendly and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Parts Advisor position at our Leicester dealership!
How to prepare for a job interview at Ford & Slater Peterborough
✨Know Your Parts
Brush up on your knowledge of truck and car parts before the interview. Being able to discuss specific parts and their functions will show your passion for the industry and your suitability for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to help a customer, as this is crucial for a Parts Advisor position.
✨Flexibility is Key
Be ready to discuss your flexibility regarding working hours. Since the company accommodates customer needs, showing that you're willing to adapt will make you stand out as a candidate.
✨Practice Communication Skills
Since excellent communication is essential, practice articulating your thoughts clearly. You might want to role-play common customer interactions to demonstrate your ability to build rapport and handle inquiries professionally.
