Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for customer queries and ensure fleet compliance.
- Company: Join DAF Fleet Services, a leader in bespoke fleet management solutions.
- Benefits: Enjoy a salary up to £26,000, bonuses, training, and 22+ days holiday.
- Why this job: Work in a friendly, fast-paced environment with great team spirit and career growth.
- Qualifications: A positive attitude and communication skills are key; experience is a bonus but not essential.
- Other info: Potential for hybrid work and fun team-building activities await!
The predicted salary is between 20800 - 26000 £ per year.
Do you want to work in a fast paced, friendly environment? Due to substantial growth, we currently have an exciting position as a Customer Service Executive in our fantastic DAF Fleet Services team in Devizes. We offer our clients bespoke fleet management solutions to remove the administrative burden of operating their fleet.
As a Customer Service Executive, we can offer you:
- Salary of up to £26,000 (depending on your customer service experience)
- Quarterly team bonus of up to £1,250 (up to £5,000 a year)
- Excellent DAF customer service training & development opportunities – in house and manufacturer’s
- 22 days holiday (plus statutory), rising to 25 days after 5 years service
- Employee recognition competitions
- Hosting our own mini events, food days and much more
- Team building activities offsite
- Employee assistance programme
- Career progression opportunities
- Pension
- Cycle to work scheme
- Office based with potential to go hybrid in the future
Who are we looking for as a Customer Service Executive:
Ideally, you will have the following skills / experience but training will be provided:
- Most importantly, you’ll have a can do attitude.
- Enjoy troubleshooting and have the ability to think on your feet.
- A proven track record of providing world class customer service.
- Exceptional communication skills both written and verbal.
- A high level of IT literacy and comfortable speaking clients on the phone and using email.
- Be organised, resilient and have the ability to work on your own initiative.
- Any experience of fleet Management or the automotive sector would be an advantage but not essential.
- Full UK driving licence (preferred).
The Customer Service Executive role / responsibilities include (but not limited to):
To be a customer service champion. Ensure our clients fleet is compliant and they are adhering to their legal responsibilities. Own inspection and maintenance plan’s and communicate these to customers. Document all correspondence with clients in the appropriate system or database. General administration duties required for the smooth running of the Customer Service Department.
Working Monday – Friday, 8am to 5pm.
Apply today to start your Customer Service Executive journey with DAF Fleet Services
Apply for Customer Service Executive – Devizes
#J-18808-Ljbffr
Customer Service Executive -Devizes employer: Ford & Slater Peterborough
Contact Detail:
Ford & Slater Peterborough Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Executive -Devizes
✨Tip Number 1
Familiarise yourself with the fleet management industry and DAF's services. Understanding the basics of fleet compliance and maintenance will help you stand out during interviews, showing your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves speaking with clients, being articulate and confident in your verbal communication can make a significant difference in how you present yourself.
✨Tip Number 3
Demonstrate your problem-solving abilities by preparing examples of past experiences where you've successfully resolved customer issues. This will showcase your 'can do' attitude and ability to think on your feet.
✨Tip Number 4
Network with current or former employees of DAF Fleet Services if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Customer Service Executive -Devizes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasise your ability to troubleshoot, communicate effectively, and work independently, as these are key traits for the Customer Service Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've provided excellent customer service in the past and how you can contribute to the DAF Fleet Services team.
Highlight Relevant Skills: In your application, focus on your IT literacy and communication skills. Provide examples of how you've used these skills in previous roles, especially in fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in customer service.
How to prepare for a job interview at Ford & Slater Peterborough
✨Show Your Can-Do Attitude
Make sure to convey your positive mindset during the interview. Share examples of how you've tackled challenges in the past and emphasise your willingness to learn and adapt.
✨Demonstrate Your Communication Skills
Since exceptional communication is key for this role, practice articulating your thoughts clearly. Be prepared to discuss how you handle customer interactions, both over the phone and via email.
✨Highlight Your Problem-Solving Abilities
Prepare to discuss specific instances where you've successfully troubleshot issues. This will showcase your ability to think on your feet, which is crucial for a Customer Service Executive.
✨Familiarise Yourself with Fleet Management
Even if you don't have direct experience, do some research on fleet management and the automotive sector. Being knowledgeable about the industry will demonstrate your genuine interest in the role.
