At a Glance
- Tasks: Manage service bookings, keep customers informed, and prepare invoices.
- Company: Join a family-run business that values inclusion and fairness.
- Benefits: Salary up to £30,000, 22 days holiday, and comprehensive training.
- Other info: Enjoy a dynamic work environment with opportunities for personal development.
- Why this job: Be part of a supportive team and grow your career in the motor trade.
- Qualifications: Experience in the motor trade and excellent communication skills required.
The predicted salary is between 30000 - 30000 £ per year.
Ford & Slater Peterborough is seeking a Technical Service Advisor for their Birtley depot in Chester-le-Street. The role offers a salary of up to £30,000, comprehensive training through DAF Academy, and numerous employee benefits, including 22 days of paid holiday leading to 25 with service.
Ideal candidates will have:
- Experience in the motor trade
- Excellent communication skills
- A full UK driving license
You will manage service bookings, keep customers informed, and prepare invoice documentation. Join a family-run business that values inclusion and fairness.
Truck Service Advisor — Technical & Customer-Focused in Chester-le-Street employer: Ford & Slater Peterborough
Ford & Slater Peterborough is an exceptional employer that prioritises employee development and well-being, offering comprehensive training through DAF Academy and a supportive work culture. With a focus on inclusion and fairness, employees enjoy generous benefits such as 22 days of paid holiday, increasing to 25 with service, making it a rewarding place to build a career in the motor trade.
Contact Details:
Ford & Slater Peterborough Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Truck Service Advisor — Technical & Customer-Focused in Chester-le-Street
✨Tip Number 1
Get to know the company! Research Ford & Slater and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their family-run vibe.
✨Tip Number 2
Practice your communication skills! As a Technical Service Advisor, you'll need to keep customers informed. Role-play with a friend or family member to get comfortable explaining technical details in a way that's easy to understand.
✨Tip Number 3
Show off your motor trade experience! Be ready to share specific examples of how you've handled service bookings or customer queries in the past. This will help you stand out as someone who knows the ropes.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to connect with you about this exciting opportunity at Ford & Slater.
We think you need these skills to ace Truck Service Advisor — Technical & Customer-Focused in Chester-le-Street
Some tips for your application 🫡
Show Your Passion for the Motor Trade:When writing your application, let us see your enthusiasm for the motor trade shine through. Share any relevant experiences or stories that highlight your love for cars and customer service.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Technical Service Advisor role. Highlight your communication skills and any previous experience in service bookings or customer interactions to catch our eye.
Be Clear and Concise:We appreciate straightforwardness! Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Ford & Slater Peterborough.
How to prepare for a job interview at Ford & Slater Peterborough
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to the motor trade. Familiarise yourself with common issues and solutions that customers might face, as well as the services offered by Ford & Slater. This will show that you're not just a people person but also technically savvy.
✨Showcase Your Communication Skills
Since this role is customer-focused, practice how you explain technical information in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions. This will highlight your communication skills and your ability to keep customers informed.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations, like managing a difficult customer or dealing with service bookings. Think of examples from your past experience where you successfully navigated similar challenges. This will help you illustrate your problem-solving skills.
✨Emphasise Teamwork and Inclusion
Ford & Slater values inclusion and fairness, so be ready to discuss how you work well in a team. Share experiences where you've collaborated with others to achieve a common goal, and express your commitment to fostering a positive work environment.
