Service Administrator - Wisbech in Norwich

Service Administrator - Wisbech in Norwich

Norwich Full-Time 20790 - 25410 £ / year (est.) No working from home possible
F

At a Glance

  • Tasks: Welcome customers, manage admin tasks, and create invoices in a dynamic service department.
  • Company: Join Ford and Slater, one of the UK's largest family-run DAF Truck dealers.
  • Benefits: Enjoy competitive salary, 22-25 days holiday, and excellent training opportunities.
  • Other info: Work Monday to Friday with a friendly, inclusive environment.
  • Why this job: Be part of a supportive team and grow your career in the automotive industry.
  • Qualifications: Previous admin experience preferred; strong people skills and attention to detail are essential.

The predicted salary is between 20790 - 25410 £ per year.

Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business.

We currently have an exciting vacancy for a

Service Administrator / Receptionist in our fantastic DAF Dealership in Wisbech.

As a Service Administrator, we can offer you

  • A competitive salary (depending on your experience as a Service Administrator)
  • Excellent DAF Service Administrator Training & Development opportunities - in house and manufacturer's
  • 22 days holiday (plus statutory), rising to 25 days after 5 years service
  • Employee Of The Month Competition
  • Employee Assistance Program
  • Pension
  • Death in Service Life Insurance Scheme
  • Cycle to work scheme

Who are we looking for as a Service Administrator

  • You will ideally have previous experience working within the Commercial Vehicle, Motor Trade or an associated sector as an Administrator or similar role.
  • Experience of generating invoices would be a distinct advantage.
  • Be a confident people person. Happy dealing with individuals, organisations and businesses at all levels.
  • Have an eye for detail with excellent organisational, administration and IT skills (Excel, Word etc.).
  • Full UK driving licence (preferred).
  • The Service Administrator role / responsibilities include

(but not limited to)

  • Meet and greet customers at reception.
  • General administration duties as required in the day to day operation of the Service department.
  • Creating customer invoices from information on job cards.
  • Liaise with customers to ensure correct purchase orders are obtained prior to invoicing.
  • Input data into a variety of systems and databases to ensure they are kept up to date.
  • Handle incoming calls from new and existing customers.
  • Maintain files in line with company and legal requirements.
  • Working Monday to Friday, 9am - 5:30pm (including a 30 minute unpaid lunch break)

As an equal opportunity employer , we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.

#J-18808-Ljbffr

Service Administrator - Wisbech in Norwich employer: Ford & Slater Norwich

Ford and Slater is an exceptional employer, offering a supportive and inclusive work environment in the heart of Wisbech. With a strong focus on employee development through excellent training opportunities and a range of benefits including generous holiday entitlement and a pension scheme, we ensure our staff feel valued and motivated. Join our family-run business where your contributions are recognised, and you can grow alongside a dedicated team in the thriving commercial vehicle sector.

F

Contact Details:

Ford & Slater Norwich Recruitment Team

We think you need these skills to ace Service Administrator - Wisbech in Norwich

Administration Skills
Customer Service Skills
Invoice Generation
Organisational Skills
Attention to Detail
IT Skills
Data Entry