At a Glance
- Tasks: Provide top-notch parts sales service to customers in a dynamic environment.
- Company: Join a leading company in the commercial vehicle sector with a focus on growth.
- Benefits: Enjoy competitive pay, 22 days holiday, and career progression opportunities.
- Other info: Flexible shifts and a commitment to inclusivity and equal opportunities.
- Why this job: Be part of a passionate team and grow your knowledge of trucks and parts.
- Qualifications: Experience in parts advising or a strong sales drive with excellent communication skills.
The predicted salary is between 24000 - 30000 £ per year.
Benefits:
- Excellent hourly rate and earning potential (depending on your Parts Advisor experience)
- DAF Academy Parts Advisor Training
- 22 days paid holiday (plus statutory) rising to 25 days with service
- DAF Incentive Programme
- Employee Of The Month Competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free Parking
Who are we looking for as a Parts Advisor:
- Ideally you will have previous experience working as a Parts Advisor or similar role within the commercial vehicle, motor trade or an associated sector.
- Or be sales driven, have a passion for trucks and know your truck/trailer parts.
- A customer focused individual with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role / responsibilities include:
- You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone.
- Promote and encourage growth of the parts business.
- Utilise all parts identification tools to ensure effective and efficient customer response.
Shift pattern:
- Alternate weeks, Monday to Friday 7am to 3:30pm / 11:30am to 8pm.
- 1 in 2 or 1 in 3 Saturday mornings 8am – Midday paid as overtime.
Equal Opportunity:
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
Parts Advisor - Norwich employer: Ford & Slater Norwich
As a Parts Advisor at our Norwich location, you will join a dynamic team that values your expertise and passion for the commercial vehicle sector. We offer competitive pay, extensive training through the DAF Academy, and a supportive work culture that prioritises career progression and employee recognition. With benefits like generous holiday allowances, a cycle to work scheme, and free parking, we ensure our employees thrive both personally and professionally in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor - Norwich
✨Tip Number 1
Get to know the company inside out! Research their values, products, and culture. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about being a part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for Parts Advisors and make sure you can highlight your experience and passion for trucks. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips on what the company is looking for.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Parts Advisor - Norwich
Some tips for your application 🫡
Show Off Your Experience:If you've got previous experience as a Parts Advisor or in a similar role, make sure to highlight it! We want to see how your background aligns with what we're looking for, so don’t hold back on those relevant skills.
Be Customer-Focused:Since this role is all about providing top-notch service, let us know how you’ve excelled in customer interactions. Share examples of how you’ve gone the extra mile to help customers, whether face-to-face or over the phone.
Keep It Professional and Clear:We appreciate a well-structured application. Make sure your writing is clear and professional, showcasing your communication skills. A tidy layout can make a big difference in how we perceive your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ford & Slater Norwich
✨Know Your Parts
Brush up on your knowledge of truck and trailer parts before the interview. Familiarise yourself with common parts, their functions, and any specific brands or models relevant to the company. This will show your passion for the industry and help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your customer-focused attitude, which is crucial for a Parts Advisor.
✨Practice Your Communication
Since communication is key in this role, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with a friend or family member, focusing on how you explain complex parts or services to someone who may not be familiar with them.
✨Understand the Company Culture
Research the company’s values and culture. Be ready to discuss how your personal values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team and contribute to their success.
