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- Tasks: Provide expert parts sales service to customers in a dynamic dealership environment.
- Company: Join Ford and Slater, one of the UK's largest DAF Truck dealers with a family-run vibe.
- Benefits: Enjoy competitive pay, overtime rates, 22 days holiday, and career growth opportunities.
- Why this job: Be part of a passionate team and fuel your love for trucks while helping customers.
- Qualifications: Experience as a Parts Advisor or a strong passion for truck and car parts.
- Other info: Flexible working hours and a supportive, inclusive workplace culture.
The predicted salary is between 13 - 16 £ per hour.
Ford and Slater are one of the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Leicester.
As a Parts Advisor, we can offer you:
- A competitive hourly rate (depending on your Parts Advisor experience)
- Overtime paid at an enhanced rate
- DAF academy Parts Advisor training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with service
- DAF incentive programme
- Employee of the month competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free onsite parking
Who are we looking for as a Parts Advisor:
- You will have previous experience working as a Parts Advisor or similar role, within the commercial vehicle, motor trade or an associated sector.
- Or have a passion for trucks and know your truck / car parts.
- A customer focused, sales driven individual, with excellent communication skills.
- Understand the need to be flexible. We operate to accommodate our customers’ needs and some may fall outside of contracted hours.
- Ability to build customer relations and communicate in a professional, helpful and friendly manner.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role / responsibilities include (but not limited to):
- You will provide a professional parts sales service to internal and external customers face to face, over the trade counter, online, telephone and various other platforms.
- Promote and encourage growth of the parts business.
- Utilise all parts identification tools to ensure effective and efficient customer response.
Core working hours: Monday to Friday, 8am – 5:30pm.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
Apply today to start your Parts Advisor journey with Ford & Slater. No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful. Thank you for your understanding.
Parts Advisor - Leicester in Norwich employer: Ford & Slater Norwich
Contact Detail:
Ford & Slater Norwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Leicester in Norwich
✨Tip Number 1
Get to know the company! Research Ford and Slater, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience as a Parts Advisor or your love for trucks. Keep it concise but engaging – you want to leave them wanting to know more about you!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you an edge and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Ford and Slater.
We think you need these skills to ace Parts Advisor - Leicester in Norwich
Some tips for your application 🫡
Show Your Passion for Parts: When you're writing your application, let us know about your passion for trucks and parts. Share any relevant experience or knowledge you have, as it’ll help us see how you fit into our team!
Tailor Your CV: Make sure your CV highlights your previous experience as a Parts Advisor or in a similar role. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Be Customer-Focused: Since the role is all about providing excellent service, include examples of how you've built customer relationships in the past. This will show us that you understand the importance of being friendly and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Parts Advisor position. Don’t miss out on this opportunity!
How to prepare for a job interview at Ford & Slater Norwich
✨Know Your Parts
Brush up on your knowledge of truck and car parts before the interview. Being able to discuss specific parts and their functions will show your passion for the industry and impress the interviewers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to build relationships and communicate effectively, as this is crucial for a Parts Advisor.
✨Flexibility is Key
Be ready to discuss your flexibility regarding working hours. Show that you understand the importance of accommodating customer needs, even if it means working outside of standard hours.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Practising common interview questions will help you articulate your experience and skills confidently, making a great impression on the interviewers.