At a Glance
- Tasks: Be the friendly face for clients, managing service bookings and ensuring smooth workshop operations.
- Company: Join Ford & Slater Norwich, a leading name in the motor trade.
- Benefits: Earn up to £27,000, enjoy 22 days holiday, and unlock career growth.
- Other info: Enjoy flexible shifts and a supportive team atmosphere.
- Why this job: Kickstart your career in a dynamic environment with a focus on customer service.
- Qualifications: Passion for customer service; motor trade experience is a bonus.
The predicted salary is between 27000 - 27000 € per year.
Ford & Slater Norwich is looking for a Service Advisor to join our team. In this role, you will be the first point of contact for clients, managing service bookings and ensuring efficient workshop operations.
The ideal candidate should have a passion for customer service, with previous experience in the motor trade being a plus.
We offer a salary of up to £27,000, 22 days paid holiday increasing with service, career progression opportunities, and other perks. Work hours include alternating shifts and 1 in 6 Saturday mornings.
Truck Service Advisor | Customer Focus & Career Growth in Norfolk employer: Ford & Slater Norwich
At Ford & Slater Norwich, we pride ourselves on fostering a supportive and dynamic work environment where customer service excellence is at the forefront. Our commitment to employee growth is evident through our career progression opportunities and competitive benefits, including generous holiday allowances and a collaborative team culture that values your contributions. Join us in a role that not only offers a competitive salary but also the chance to make a meaningful impact in the motor trade.
StudySmarter Expert Advice🤫
We think this is how you could land Truck Service Advisor | Customer Focus & Career Growth in Norfolk
✨Tip Number 1
Make sure to research Ford & Slater Norwich before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations with clients, as this role is all about making a great first impression and keeping customers happy.
✨Tip Number 3
Don’t forget to highlight any previous experience in the motor trade during your conversations. Even if it’s not extensive, showing your passion for the industry can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Truck Service Advisor | Customer Focus & Career Growth in Norfolk
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for helping customers. Share specific examples of how you've gone above and beyond in previous roles to make clients happy.
Highlight Relevant Experience:If you've got experience in the motor trade, make sure to mention it! We want to know how your background can help you excel as a Service Advisor at Ford & Slater Norwich.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Ford & Slater Norwich
✨Know Your Stuff
Before the interview, brush up on your knowledge of the motor trade and customer service best practices. Be ready to discuss your previous experiences and how they relate to the role of a Service Advisor. This shows you’re not just interested in the job, but that you understand the industry.
✨Show Your Passion for Customer Service
During the interview, highlight specific examples where you've gone above and beyond for customers. This could be resolving a complaint or providing exceptional service. Employers love to see candidates who genuinely care about their clients, so let your enthusiasm shine through!
✨Ask Smart Questions
Prepare a few thoughtful questions about the company culture, team dynamics, and career progression opportunities. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you. Plus, it gives you a chance to engage with the interviewer.
✨Dress the Part
Even if the workplace has a casual vibe, it's important to dress smartly for the interview. A neat appearance can make a great first impression. Aim for business casual attire that reflects professionalism while still being comfortable.
