At a Glance
- Tasks: Manage service bookings and ensure top-notch customer satisfaction.
- Company: Join Ford & Slater Newark, a leader in the commercial vehicle sector.
- Benefits: Earn up to £27,000, enjoy 22 days holiday, and career growth.
- Other info: Great opportunities for career progression in a dynamic environment.
- Why this job: Be part of a supportive team that values your passion for service.
- Qualifications: Customer-focused with experience in the commercial vehicle sector preferred.
The predicted salary is between 27000 - 27000 £ per year.
Ford & Slater Newark in Norwich is looking for a diligent Service Advisor to oversee service bookings and enhance customer satisfaction. Candidates should be customer-focused individuals with a passion for service. Previous experience in the commercial vehicle sector is preferred, along with PC literacy.
We offer a salary up to £27,000, 22 days holiday increasing to 25, and career progression opportunities in a supportive work environment.
Service Advisor — Trucks & Customer Care employer: Ford & Slater Newark
Ford & Slater Newark in Norwich is an excellent employer, offering a supportive work environment where employees can thrive and develop their careers. With competitive salaries, generous holiday allowances, and a strong focus on customer satisfaction, we empower our Service Advisors to make a meaningful impact while enjoying opportunities for professional growth in the commercial vehicle sector.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor — Trucks & Customer Care
✨Tip Number 1
Get to know the company! Research Ford & Slater Newark and understand their values and customer care approach. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll need to demonstrate your ability to handle customer queries effectively. Role-play with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Network like a pro! Connect with people in the commercial vehicle sector on LinkedIn or attend industry events. You never know who might have a lead on a job or can give you insider tips about the application process.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about wanting to join our team at Ford & Slater Newark. Don't miss out on this opportunity!
We think you need these skills to ace Service Advisor — Trucks & Customer Care
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service skills in your application. We want to see how you've gone above and beyond to enhance customer satisfaction in your previous roles.
Tailor Your Experience:If you've got experience in the commercial vehicle sector, shout about it! We love seeing relevant experience that aligns with the Service Advisor role, so don’t hold back.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Ford & Slater Newark
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial vehicle sector. Familiarise yourself with Ford & Slater's services and values, as well as any recent developments in the industry. This will show that you're genuinely interested and prepared.
✨Customer Focus is Key
Since the role is all about enhancing customer satisfaction, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your customer-focused mindset.
✨Show Off Your PC Skills
As PC literacy is a requirement, be prepared to discuss your experience with relevant software or systems. If you have any specific tools or programmes you’ve used in previous roles, mention them and how they helped improve service efficiency.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, career progression opportunities, or how they measure customer satisfaction. It shows that you’re engaged and thinking about your future with the company.
