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- Tasks: Manage service bookings and keep customers updated on their vehicle's progress.
- Company: Join Ford and Slater, a family-run leader in the DAF Truck dealership.
- Benefits: Enjoy 30 days holiday, competitive salary, and career progression opportunities.
- Why this job: Be part of a dynamic team and fuel your passion for trucks.
- Qualifications: Experience in the motor trade or a strong interest in vehicles is preferred.
- Other info: Work Monday to Friday with overtime on Saturday mornings.
The predicted salary is between 30000 - 42000 £ per year.
Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business.
We currently have a vacancy for a Service Advisor at our Leeds depot.
As a Service Advisor, we can offer you:
- A competitive salary (depending on your Service Advisor experience)
- 30 days paid holiday (including statutory) rising to 33 (including statutory) with service
- Employee Of The Month Competition
- Career progression opportunities
- Employee Assistance Program
- Pension
- Cycle to work scheme
- Free Parking
Who are we looking for as a Service Advisor:
- You will have previous experience working within the commercial vehicle, motor trade or an associated sector as a Service Advisor or in a similar role.
- Or have a passion for trucks and know your truck / car parts.
- Knowledge of vehicle repair scheduling preferred but not essential.
- A customer focused individual with excellent communication skills.
- PC Literate (DMS system experience would be an advantage).
- Full UK driving licence.
The Service Advisor role / responsibilities include (but not limited to):
Managing service bookings on day-to-day basis, ensuring efficient workshop loading. Complete service estimates accurately, clearly, and quickly. Keep customers up to date with costs, progress and authorisations. Prepare job cards & raise invoices.
Working: Monday to Friday 6:30am – 3:30pm / 8:30am – 6pm.
1 in 3 Saturday morning’s paid as overtime..
Apply today to start your Service Advisor journey with Ford & Slater
No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful.
Address Grangefield Road,
Grangefield Industrial Estate, Stanningley,
Pudsey,
Leeds,
LS28 6SD
#J-18808-Ljbffr
Service Advisor - Leeds employer: Ford & Slater Newark
Contact Detail:
Ford & Slater Newark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Leeds
✨Tip Number 1
Get to know the company! Research Ford and Slater, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Service Advisor role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to service advising and customer service. Think about scenarios where you've excelled in communication or problem-solving, as these will be key in your role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Ford and Slater family. Good luck!
We think you need these skills to ace Service Advisor - Leeds
Some tips for your application 🫡
Show Your Passion: Let us know why you're excited about the Service Advisor role! If you have a love for trucks or experience in the motor trade, make sure to highlight that in your application. We want to see your enthusiasm shine through!
Tailor Your CV: Don’t just send a generic CV! Take a moment to tweak it so it aligns with the job description. Mention any relevant experience you have in managing service bookings or customer communication, as these are key for us.
Be Clear and Concise: When writing your cover letter or application, keep it straightforward. We appreciate clarity, so make sure to communicate your skills and experiences without fluff. Remember, we’re looking for someone who can complete service estimates accurately and quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Ford and Slater!
How to prepare for a job interview at Ford & Slater Newark
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial vehicles and truck parts. Being able to discuss specific models or repair processes can really impress the interviewers at Ford and Slater.
✨Show Off Your Customer Skills
As a Service Advisor, communication is key. Prepare examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your customer-focused approach.
✨Be Ready for Practical Questions
Expect questions about managing service bookings and preparing job cards. Think through scenarios where you had to juggle multiple tasks and how you ensured everything ran smoothly.
✨Dress the Part
While it’s important to be comfortable, make sure you present yourself professionally. A smart appearance shows that you take the opportunity seriously and respect the company culture.
