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- Tasks: Provide top-notch parts sales service to customers in a dynamic dealership environment.
- Company: Join Ford and Slater, one of the UK's largest DAF Truck dealers.
- Benefits: Enjoy competitive pay, overtime, 22-25 days holiday, and career progression.
- Other info: Work in a supportive, family-run business with a focus on inclusivity.
- Why this job: Be part of a passionate team and grow your skills in the automotive industry.
- Qualifications: Experience as a Parts Advisor or a strong passion for trucks and parts.
The predicted salary is between 30000 - 40000 £ per year.
Ford and Slater are one of the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. Due to an internal promotion, we currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Birtley.
We can offer you:
- A competitive hourly rate (depending on your Parts Advisor experience)
- Overtime paid at an enhanced rate
- DAF academy Parts Advisor training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with service
- DAF incentive programme
- Employee of the month competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free onsite parking
Who are we looking for as a Parts Advisor:
- You will have previous experience working as a Parts Advisor or similar role, within the commercial vehicle, motor trade or an associated sector.
- Or have a passion for trucks and know your truck/car parts.
- A customer focused, sales driven individual, with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role/responsibilities include (but not limited to):
- You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone.
- Promote and encourage growth of the parts business.
- Utilise all parts identification tools to ensure effective and efficient customer response.
Working: Monday to Friday & 1 in 3 Saturday mornings (Saturday paid as overtime).
As an equal opportunity employer, we do not discriminate and are committed to providing equal opportunities, a fully inclusive work environment and fairness for all.
Address: Birtley, Chester-le-Street, Tyne and Wear, DH3 2SP
Parts Advisor - Birtley employer: Ford & Slater Newark
Contact Detail:
Ford & Slater Newark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Birtley
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the automotive industry. A personal recommendation can go a long way in landing that Parts Advisor role.
✨Tip Number 2
Show off your passion for trucks! When you get the chance to chat with potential employers, make sure to highlight your knowledge of truck parts and your enthusiasm for the industry. It’ll set you apart from the crowd.
✨Tip Number 3
Prepare for the interview by practising common questions related to parts sales and customer service. We recommend doing mock interviews with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our fantastic team at Ford and Slater.
We think you need these skills to ace Parts Advisor - Birtley
Some tips for your application 🫡
Show Your Passion for Parts: When you're writing your application, let us know about your love for trucks and parts! Share any relevant experience or knowledge you have, as it’ll really help you stand out as a candidate who gets what we do.
Tailor Your CV: Make sure your CV is tailored to the Parts Advisor role. Highlight your previous experience in similar positions and any customer service skills that make you a great fit for our team at Ford and Slater.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the best candidate for the job!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity in Birtley.
How to prepare for a job interview at Ford & Slater Newark
✨Know Your Parts
Brush up on your knowledge of truck and car parts before the interview. Being able to discuss specific components and their functions will show your passion for the industry and impress the interviewers.
✨Customer Focus is Key
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you went above and beyond to help a customer, as this will highlight your customer-focused approach.
✨Practice Your Communication Skills
Since communication is crucial for a Parts Advisor, practice articulating your thoughts clearly. You might want to role-play common scenarios with a friend, such as handling a difficult customer or explaining a part's features.
✨Show Enthusiasm for the Role
Express your excitement about the opportunity to work with DAF Trucks. Research the company and its values, and be ready to explain why you want to be part of their team. A genuine interest can set you apart from other candidates.