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- Tasks: Manage service bookings and provide top-notch customer service to clients.
- Company: Join the dynamic team at Ford & Slater Lincoln in Norwich.
- Benefits: Earn up to £27,000 with career progression and great employee perks.
- Other info: Enjoy flexible shifts and the chance to grow your skills.
- Why this job: Kickstart your career in a supportive environment with training provided.
- Qualifications: Experience in commercial vehicles is a plus, but not essential.
The predicted salary is between 27000 - 27000 £ per year.
Ford & Slater Lincoln in Norwich is seeking a Service Advisor to join our team. The role involves managing service bookings, meeting clients, and preparing job cards while ensuring excellent customer service.
We offer a salary of up to £27,000, with opportunities for career progression and various employee benefits. Experience in the commercial vehicle sector is an advantage, but training will be provided.
You will work alternate weeks with shifts from 6am - 3pm or 9am - 6pm and one in six Saturday mornings.
Truck Service Advisor | Customer Focus & Career Growth in Norfolk employer: Ford & Slater Lincoln
Contact Detail:
Ford & Slater Lincoln Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Truck Service Advisor | Customer Focus & Career Growth in Norfolk
✨Tip Number 1
Network like a pro! Reach out to folks in the commercial vehicle sector, especially those who work at Ford & Slater Lincoln. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for clients. We want to see that you can handle service bookings with a smile!
✨Tip Number 3
Show your enthusiasm for career growth! When you apply through our website, mention how excited you are about the opportunities for progression at Ford & Slater Lincoln. We love seeing candidates who are eager to develop.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you’re genuinely interested in the position and appreciate the opportunity to chat.
We think you need these skills to ace Truck Service Advisor | Customer Focus & Career Growth in Norfolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and the commercial vehicle sector. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re excited about the Service Advisor role and how you can contribute to our team at Ford & Slater Lincoln.
Showcase Your Customer Focus: Since this role is all about excellent customer service, share specific examples of how you've gone above and beyond for customers in the past. We love to see that passion!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ford & Slater Lincoln
✨Know Your Stuff
Familiarise yourself with Ford & Slater Lincoln and their services. Understand the role of a Service Advisor, especially in managing service bookings and preparing job cards. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Customer Service Skills
Since the role focuses heavily on customer interaction, prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a client, as this will demonstrate your suitability for the role.
✨Be Ready for Shift Discussions
With shifts starting early and including Saturday mornings, be prepared to discuss your availability and flexibility. Show that you understand the demands of the role and are willing to adapt to the schedule, which can set you apart from other candidates.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about career progression opportunities or the training provided for those new to the commercial vehicle sector. This shows your eagerness to grow within the company and your commitment to the role.