At a Glance
- Tasks: Be the friendly face for customers and learn to manage service bookings and updates.
- Company: Join Ford & Slater DAF, a leading name in the automotive industry.
- Benefits: Gain valuable experience while earning a competitive apprenticeship salary.
- Why this job: Kickstart your career in a dynamic environment with real customer interaction.
- Qualifications: No prior experience needed, just a passion for customer service and learning.
- Other info: Enjoy a structured apprenticeship with opportunities for growth and development.
The predicted salary is between 800 - 1400 £ per month.
As an Apprentice Service Advisor, you will be the first point of contact for our service department customers. You’ll learn how to handle service bookings, schedule workshop jobs, provide accurate service and repair updates, and ensure a high level of customer satisfaction at every stage of the service process.
Course Information
- Course: Business administrator (level 3)
- Level: 3
- Route: Business and administration
- Apprenticeship Level: Advanced
Working Arrangements
- Working Week: Monday to Friday between 08:00 to 17:00. One hour unpaid lunch break.
- Expected Duration: 1 Year 6 Months
Apprentice Service Advisor (Automotive/Ford & Slater DAF) - Lincoln in Washingborough employer: FORD & SLATER LIMITED
Contact Detail:
FORD & SLATER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Service Advisor (Automotive/Ford & Slater DAF) - Lincoln in Washingborough
✨Tip Number 1
Make sure you research Ford & Slater DAF and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! As an Apprentice Service Advisor, you'll be dealing with customers all day. Role-play with a friend or family member to get comfortable handling different customer scenarios.
✨Tip Number 3
Network with current employees or other apprentices in the automotive industry. They can provide insider tips and might even refer you for the position, which can give you a leg up in the application process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about landing the job.
We think you need these skills to ace Apprentice Service Advisor (Automotive/Ford & Slater DAF) - Lincoln in Washingborough
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the automotive industry shine through. We want to see that you're excited about becoming an Apprentice Service Advisor and helping customers with their service needs.
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences. If you've had any customer service roles or experience in a workshop, be sure to mention them. We love seeing how you can fit into our team!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure to proofread for any typos or errors.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at FORD & SLATER LIMITED
✨Know Your Role
Make sure you understand what an Apprentice Service Advisor does. Familiarise yourself with the responsibilities like handling service bookings and providing updates. This will help you answer questions confidently and show your enthusiasm for the role.
✨Customer Service Focus
Since you'll be the first point of contact for customers, think about how you would handle different customer scenarios. Prepare examples of how you've provided excellent customer service in the past, even if it's from a different context.
✨Research the Company
Take some time to learn about Ford & Slater DAF and their values. Knowing their mission and what sets them apart can give you an edge in the interview. It shows you're genuinely interested and have done your homework.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could be about the training process or what a typical day looks like. It demonstrates your eagerness to learn and engage with the team.