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For Companies At a Glance
- Tasks: Assist customers with service inquiries and manage service bookings.
- Company: Join Ford and Slater, a leading family-run DAF Truck dealer in the UK.
- Benefits: Enjoy a competitive salary and potential for career growth.
- Why this job: Be part of a supportive team in a dynamic environment with a strong community focus.
- Qualifications: No specific experience required; just a passion for customer service.
- Other info: Opportunity to work in a friendly, family-oriented atmosphere.
The predicted salary is between 30000 - 42000 £ per year.
Ford and Slater are one of the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting new vacancy for a Service Advisor at our Norwich depot.
As a Service Advisor, we can offer you:
- A competitive salary (depending on your Service Advisor experience)
Contact Detail:
FORD & SLATER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with DAF trucks and the services they offer. Understanding the products will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former Service Advisors in the industry. They can provide insights into the role and may even refer you, which can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare for common interview questions specific to service advisory roles, such as handling customer complaints or managing service schedules. Practising your responses can help you feel more confident during the interview.
✨Tip Number 4
Visit the Norwich depot if possible, or engage with them on social media. Showing initiative and interest in the company can make a positive impression before you even apply.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Advisor. Tailor your application to highlight relevant experience and skills that match what Ford and Slater are looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your previous experience in customer service or automotive roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your suitability for the Service Advisor position.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Ford and Slater and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at FORD & SLATER LIMITED
✨Know the Company
Before your interview, take some time to research Ford and Slater. Understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlighting your communication skills will be key.
✨Familiarise Yourself with DAF Trucks
Since you'll be working with DAF trucks, having a basic understanding of their models and features can set you apart. It shows initiative and a willingness to learn, which is highly valued in this role.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or growth opportunities. This demonstrates your enthusiasm and helps you assess if it's the right fit for you.
