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For Companies At a Glance
- Tasks: Assist customers with parts sales and promote business growth.
- Company: Join Ford and Slater, a leading family-run DAF Truck dealer in the UK.
- Benefits: Enjoy competitive pay, 22 days holiday, career progression, and free parking.
- Why this job: Be part of a dynamic team with training opportunities and a supportive culture.
- Qualifications: Experience in parts advising or a passion for trucks is preferred.
- Other info: Flexible working hours with overtime options available.
Ford and Slater are one of the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Stockton.
As a Parts Advisor, we can offer you:
- A competitive hourly rate (depending on your Parts Advisor experience)
- DAF Academy Parts Advisor Training
- 22 days paid holiday (plus statutory) rising to 25 days with service
- DAF Incentive Programme Employee Of The Month Competition
- Career progression opportunities
- Death in service life insurance scheme
- Cycle to work scheme
- Pension
- Free Parking
Who are we looking for as a Parts Advisor:
- Ideally you will have previous experience working as a Parts Advisor or similar role within the commercial vehicle, motor trade or an associated sector.
- Or be sales driven, have a passion for trucks and know your truck / car parts.
- A customer focused individual with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role / responsibilities include (but not limited to):
- You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone.
- Promote and encourage growth of the parts business.
- Utilise all parts identification tools to ensure effective and efficient customer response.
Working hours (45 per week on a 4 weekly rota): Monday to Friday: 7.00am - 3.30pm, 7.30am - 4.30pm, 8.00am - 6.00pm, 12.30pm - 9.00pm. Overtime: One Saturday in every 2 weeks alternate hours: 7.00am to 12.00 Noon, 8.00am to 1.00pm.
Apply today to start your Parts Advisor journey with Ford & Slater. No agencies please. It is not always possible to get back individually to each applicant, so if you haven't received a reply within 21 days, your application has been unsuccessful.
Parts Advisor in Stockton-On-Tees employer: FORD & SLATER LIMITED
Contact Detail:
FORD & SLATER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor in Stockton-On-Tees
✨Tip Number 1
Familiarise yourself with DAF Trucks and their parts. Understanding the specific products and services they offer will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Ford and Slater. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Parts Advisor position.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. As a Parts Advisor, you'll need to showcase your ability to communicate effectively and handle customer inquiries, so think of examples from your past experiences that highlight these skills.
✨Tip Number 4
Be ready to demonstrate your sales-driven mindset. Think of ways you've successfully promoted products or services in previous roles, as this will be crucial in helping grow the parts business at Ford and Slater.
We think you need these skills to ace Parts Advisor in Stockton-On-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor or in a similar role. Emphasise any sales-driven achievements and your knowledge of truck or car parts.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for trucks and customer service. Mention specific examples of how you've successfully assisted customers in the past.
Highlight Communication Skills: In your application, stress your excellent communication skills. Provide examples of how you've effectively communicated with customers, both face-to-face and over the phone.
Show Enthusiasm for the Role: Convey your enthusiasm for the Parts Advisor position and the opportunity to work with DAF Trucks. Let them know why you want to be part of their team and how you can contribute to their success.
How to prepare for a job interview at FORD & SLATER LIMITED
✨Know Your Parts
Brush up on your knowledge of truck and car parts before the interview. Being able to discuss specific parts and their functions will show your passion for the industry and your suitability for the role.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your communication skills and ability to handle customer queries effectively, as this is crucial for a Parts Advisor.
✨Show Your Sales Drive
Be ready to discuss any sales experience you have, especially in a parts or automotive context. Employers are looking for candidates who can promote and grow the parts business, so showcase your sales achievements.
✨Familiarise Yourself with the Company
Research Ford and Slater and their position in the market. Understanding their values and what they offer can help you align your answers with their expectations and demonstrate your genuine interest in joining their team.
