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- Tasks: Assist customers with parts sales and promote business growth.
- Company: Join Ford and Slater, a leading family-run DAF Truck dealer in the UK.
- Benefits: Enjoy competitive pay, 22 days holiday, training, and free parking.
- Why this job: Be part of a supportive team with career progression and a fun work culture.
- Qualifications: Experience in parts advising or a passion for trucks is preferred.
- Other info: Flexible working hours with a 4-week rota and employee recognition programmes.
Ford and Slater are one of the UKs largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Stockton.
As a Parts Advisor, we can offer you:
- A competitive hourly rate (depending on your Parts Advisor experience)
- DAF Academy Parts Advisor Training
- 22 days paid holiday (plus statutory) rising to 25 days with service
- DAF Incentive Programme
- Employee Of The Month Competition
- Career progression opportunities
- Death in service life insurance scheme
- Cycle to work scheme
- Pension
- Free Parking
Who are we looking for as a Parts Advisor:
- Ideally you will have previous experience working as a Parts Advisor or similar role within the commercial vehicle, motor trade or an associated sector.
- Or be sales driven, have a passion for trucks and know your truck / car parts.
- A customer focused individual with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role / responsibilities include (but not limited to):
- You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone.
- Promote and encourage growth of the parts business.
- Utilise all parts identification tools to ensure effective and efficient customer response.
Working hours (4 weekly rota): Monday to Friday: 7.00am - 3.30pm, 7.30am - 4.30pm, 8.00am - 6.00pm, 12.30pm - 9.00pm. One Saturday in every 2 weeks alternate hours: 7.00am to 12.00 Noon, 8.00am to 1.00pm.
Apply today to start your Parts Advisor journey with Ford & Slater.
Parts Advisor employer: FORD & SLATER LIMITED
Contact Detail:
FORD & SLATER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Familiarise yourself with DAF Trucks and their parts. Understanding the specific products and services offered by Ford and Slater will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Parts Advisors in the industry. They can provide valuable insights into the role and the company culture, which can help you tailor your approach and show that you’re a good fit for the team.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since the role requires excellent communication and a customer-focused attitude, think of specific examples where you've successfully resolved customer issues or enhanced their experience.
✨Tip Number 4
Showcase your sales-driven mindset. Be ready to talk about any previous sales experience or how you would promote and grow the parts business at Ford and Slater, as this is a key aspect of the Parts Advisor role.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor or in a similar role. Emphasise any customer service skills and knowledge of truck or car parts, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for trucks and your sales-driven attitude. Mention specific examples of how you've successfully assisted customers in the past and how you can contribute to the growth of the parts business.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you provide examples in your application that demonstrate your ability to communicate effectively with customers, both face-to-face and over the phone.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in a customer-focused role like Parts Advisor.
How to prepare for a job interview at FORD & SLATER LIMITED
✨Know Your Parts
Brush up on your knowledge of truck and car parts before the interview. Being able to discuss specific parts and their functions will show your passion for the industry and your suitability for the role.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your communication skills and ability to handle customer queries effectively, as this is crucial for a Parts Advisor.
✨Familiarise Yourself with the Company
Research Ford and Slater, their values, and their position in the market. Understanding their business model and what sets them apart will help you tailor your answers and show genuine interest in the company.
✨Be Ready for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as dealing with difficult customers or identifying parts quickly. Practising these scenarios can help you respond confidently during the interview.
