Truck Service Advisor – Customer Care & Career Growth in Norwich
Truck Service Advisor – Customer Care & Career Growth

Truck Service Advisor – Customer Care & Career Growth in Norwich

Norwich Full-Time 27000 - 27000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage service bookings and deliver top-notch customer service to clients.
  • Company: Join Ford & Slater Limited, a leader in the commercial vehicle sector.
  • Benefits: Earn up to £27,000, enjoy 22 days holiday, increasing to 25.
  • Other info: Be part of a supportive team focused on excellent service.
  • Why this job: Kickstart your career with growth opportunities in an inclusive environment.
  • Qualifications: Passion for customer relations; experience in commercial vehicles is a bonus.

The predicted salary is between 27000 - 27000 £ per year.

Ford & Slater Limited is looking for a Service Advisor for their Leicester depot. You will manage service bookings and serve clients with a focus on excellent customer service.

Ideal candidates should possess a passion for customer relations, with previous experience in the commercial vehicle sector being a plus.

The position offers a salary up to £27,000, 22 days of holiday increasing to 25, and career progression opportunities, all within an inclusive work environment.

Truck Service Advisor – Customer Care & Career Growth in Norwich employer: FORD & SLATER LIMITED

Ford & Slater Limited is an excellent employer, offering a supportive and inclusive work environment in Leicester where employees can thrive. With competitive salaries, generous holiday allowances, and clear pathways for career progression, we prioritise the growth and well-being of our team members while delivering exceptional customer service in the commercial vehicle sector.
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Contact Detail:

FORD & SLATER LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Truck Service Advisor – Customer Care & Career Growth in Norwich

Tip Number 1

Get to know the company! Research Ford & Slater Limited and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.

Tip Number 2

Practice your customer service skills! Since this role is all about client interaction, think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat.

Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Ford & Slater.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Truck Service Advisor – Customer Care & Career Growth in Norwich

Customer Service
Service Booking Management
Communication Skills
Passion for Customer Relations
Experience in Commercial Vehicle Sector
Problem-Solving Skills
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer relations shine through. Share specific examples of how you've gone above and beyond for customers in the past – it’ll make your application stand out!

Tailor Your Experience: Make sure to highlight any relevant experience you have in the commercial vehicle sector. We want to know how your background aligns with the role, so don’t be shy about showcasing your skills and achievements.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. A well-structured application will help us understand your qualifications quickly.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at FORD & SLATER LIMITED

Know Your Stuff

Make sure you brush up on your knowledge of the commercial vehicle sector. Familiarise yourself with Ford & Slater Limited's services and values. This will show that you're genuinely interested in the role and can engage in meaningful conversations about their offerings.

Customer Service Focus

Since the role revolves around excellent customer service, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you handled difficult situations and what you learned from them. This will demonstrate your passion for customer relations.

Ask Insightful Questions

Prepare some thoughtful questions to ask during the interview. Inquire about the team dynamics, career progression opportunities, or how they measure success in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.

Show Your Enthusiasm

Let your passion for the role shine through! Be enthusiastic about the opportunity to work with Ford & Slater Limited and express your eagerness to contribute to their customer care efforts. A positive attitude can make a lasting impression on the interviewers.

Truck Service Advisor – Customer Care & Career Growth in Norwich
FORD & SLATER LIMITED
Location: Norwich

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