At a Glance
- Tasks: Manage service bookings and deliver top-notch customer service to clients.
- Company: Join Ford & Slater Limited, a leader in the commercial vehicle sector.
- Benefits: Earn up to £27,000, enjoy 22 days holiday, increasing to 25, plus career growth.
- Other info: Great opportunities for career progression in a supportive work environment.
- Why this job: Be part of an inclusive team and make a real difference in customer relations.
- Qualifications: Passion for customer service; experience in commercial vehicles is a bonus.
The predicted salary is between 27000 - 27000 € per year.
Ford & Slater Limited is looking for a Service Advisor for their Leicester depot. You will manage service bookings and serve clients with a focus on excellent customer service.
Ideal candidates should possess a passion for customer relations, with previous experience in the commercial vehicle sector being a plus.
The position offers a salary up to £27,000, 22 days of holiday increasing to 25, and career progression opportunities, all within an inclusive work environment.
Truck Service Advisor – Customer Care & Career Growth in Norfolk employer: FORD & SLATER LIMITED
Ford & Slater Limited is an excellent employer, offering a supportive and inclusive work environment in Leicester where employees can thrive. With competitive salaries, generous holiday allowances, and clear pathways for career progression, we prioritise the growth and well-being of our team members while delivering exceptional customer service in the commercial vehicle sector.
StudySmarter Expert Advice🤫
We think this is how you could land Truck Service Advisor – Customer Care & Career Growth in Norfolk
✨Tip Number 1
Get to know the company! Research Ford & Slater Limited and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your customer service skills! Since this role is all about managing service bookings and client relations, think of examples from your past experiences that highlight your ability to handle customer queries effectively.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work at Ford & Slater.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Truck Service Advisor – Customer Care & Career Growth in Norfolk
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for customer relations shine through. Share specific examples of how you've gone above and beyond for customers in the past – it’ll make your application stand out!
Tailor Your CV to the Role:Make sure your CV highlights relevant experience, especially if you’ve worked in the commercial vehicle sector. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your strengths!
Keep It Professional Yet Friendly:While we love a casual vibe, remember that this is a job application! Use a friendly tone but keep it professional. A good balance will show us you’re serious about the role while still being approachable.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at FORD & SLATER LIMITED
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial vehicle sector. Familiarise yourself with Ford & Slater Limited's services and values, as well as common customer queries. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a client. This will help demonstrate your passion for customer relations, which is key for this role.
✨Ask Insightful Questions
Come prepared with questions that show your interest in the company and the position. Ask about their approach to customer care or how they support career growth within the team. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress the Part
While the role may be in a workshop environment, it's important to present yourself professionally during the interview. Opt for smart-casual attire that reflects your respect for the opportunity. First impressions matter, and looking the part can set a positive tone for the conversation.
