Introduction
As an Apprentice Parts Advisor with one of the UK’s leading DAF Truck dealerships. You’ll get paid training, hands‑on experience, and a Level2 qualification – plus travel and accommodation to the DAF Academy are covered. A great first step into customer service, with potential to progress to a Level3 qualification.
About the Employer
Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.
What You’ll Do
- Safely storing and organising parts
- Receiving, checking, and handling stock deliveries
- Processing customer orders and payments
- Using computer systems to manage parts and orders
- Identifying, sourcing, and ordering parts for vehicles
- Assisting with customer enquiries and offering product advice when needed
- Monitoring and solving customer problems / enquiries
- Following key company procedures and working as part of a team
Training Outcome
After this apprenticeship: Potential for further study, with a progression route to a Level3 Customer Service Specialist qualification, for suitable graduates. A potential full‑time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in.
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Qualifications
- Essential – GCSE – English – 4
- Essential – GCSE – Maths – 4
Course Information
- Course: Trade supplier (Level¢2)
- Level: 2
- Route: Sales, marketing and procurement
- Apprenticeship Level: Intermediate
Working Arrangements
- Working Week: Monday‑Friday 8:00am‑4:30pm (One early finish per week)
- Expected Duration: 1Year3Months
- Training Provider: SKILLNET LIMITED
Apprentice Parts Sales Advisor – Automotive / Trade Supplier (DAF Trucks) - Norwich in Costessey employer: FORD & SLATER LIMITED
Ford & Slater Limited is an exceptional employer, offering a supportive work culture that prioritises hands-on training and career advancement for aspiring HGV technicians. Located in Spalding, employees benefit from comprehensive training at DAF Apprentice College, with accommodation and travel provided during block release, ensuring a seamless learning experience. With a clear pathway to a Level 3 qualification and opportunities for progression within the company, this role is perfect for motivated individuals eager to build a rewarding career in the automotive industry.
