Parts Advisor - Norwich

Parts Advisor - Norwich

Norwich Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers with parts sales and promote business growth.
  • Company: Join Ford & Slater, a leader in the commercial vehicle sector.
  • Benefits: Enjoy 22-25 days holiday, free parking, and a cycle to work scheme.
  • Why this job: Gain valuable experience with career progression and training opportunities.
  • Qualifications: Previous parts advisor experience or a passion for vehicles is preferred.
  • Other info: Work Monday to Friday with occasional Saturday overtime.

The predicted salary is between 24000 - 36000 £ per year.

  • Excellent rate and earning potential (depending on your Parts Advisor experience)
  • DAF Academy Parts Advisor Training
  • 22 days paid holiday (plus statutory) rising to 25 days with service
  • DAF Incentive Programme
  • Employee Of The Month Competition
  • Career progression opportunities
  • Cycle to work scheme
  • Pension
  • Free Parking

Who are we looking for as a Parts Advisor:

  • Ideally you will have previous experience working as a Parts Advisor or similar role within the commercial vehicle, motor trade or an associated sector.
  • Or be sales driven, have a passion for trucks and know your truck / car parts.
  • A customer focused individual with excellent communication skills.
  • PC Literate.
  • Full UK driving licence.

The Parts Advisor role / responsibilities include (but not limited to):

You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone. Promote and encourage growth of the parts business. Utilise all parts identification tools to ensure effective and efficient customer response.

Working: Monday to Friday 8:30am – 5pm. Occasional Saturday morning 8am – Midday paid as overtime.

Apply today to start your Parts Advisor journey with Ford & Slater

Address William Frost Way,
New Costessey,
Norwich,
Norfolk,
NR5 0JS

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Parts Advisor - Norwich employer: Ford & Slater King's Lynn

At Ford & Slater, we pride ourselves on being an exceptional employer, offering a competitive salary and a range of benefits including 22 days of paid holiday, career progression opportunities, and a supportive work culture that values employee growth. Located in Norwich, our team enjoys a vibrant environment with access to DAF Academy training, a cycle to work scheme, and the chance to participate in our Employee Of The Month competition, making it a rewarding place to build your career as a Parts Advisor.
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Contact Detail:

Ford & Slater King's Lynn Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Parts Advisor - Norwich

✨Tip Number 1

Familiarise yourself with the specific parts and services offered by DAF and other commercial vehicle brands. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former Parts Advisors in the industry. They can provide valuable insights into the role and may even refer you, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare to showcase your customer service skills during any interviews. Think of examples where you've successfully resolved customer issues or provided exceptional service, as this is crucial for a Parts Advisor.

✨Tip Number 4

Stay updated on the latest trends in the automotive industry, especially regarding parts and technology. This will not only impress your interviewers but also show that you're proactive and passionate about the field.

We think you need these skills to ace Parts Advisor - Norwich

Customer Service Skills
Communication Skills
Sales Skills
Parts Identification Knowledge
PC Literacy
Attention to Detail
Problem-Solving Skills
Time Management
Teamwork
Knowledge of Commercial Vehicles
Adaptability
Negotiation Skills
Organisational Skills
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor or in a similar role. Emphasise any sales-driven achievements and your knowledge of truck and car parts.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your customer service skills. Mention specific examples of how you've successfully assisted customers in the past.

Highlight Communication Skills: In your application, stress your excellent communication skills. Provide examples of how you've effectively communicated with customers, both face-to-face and over the phone.

Showcase Technical Proficiency: Mention your PC literacy and any experience with parts identification tools. This will demonstrate your ability to efficiently respond to customer inquiries and support the parts business.

How to prepare for a job interview at Ford & Slater King's Lynn

✨Show Your Passion for Parts

Make sure to express your enthusiasm for trucks and car parts during the interview. Share any relevant experiences or knowledge you have about parts, as this will demonstrate your genuine interest in the role.

✨Highlight Customer Service Skills

Since the role requires excellent communication skills, prepare examples of how you've successfully dealt with customers in the past. This could include resolving issues or providing exceptional service that led to customer satisfaction.

✨Familiarise Yourself with Parts Identification Tools

Research and understand the various parts identification tools used in the industry. Being able to discuss these tools and how you would use them to assist customers will show your readiness for the role.

✨Prepare for Scenario Questions

Anticipate scenario-based questions that may be asked during the interview. Think about how you would handle specific situations related to parts sales or customer interactions, as this will showcase your problem-solving abilities.

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