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- Tasks: Manage service bookings and ensure top-notch customer satisfaction.
- Company: Join Ford & Slater DAF, a leader in the commercial vehicle sector.
- Benefits: Earn up to £27,000, enjoy 22 days holiday, and benefit from career progression.
- Other info: Flexible working hours with opportunities for growth and development.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Passion for customer service; experience in the commercial vehicle sector is a plus.
The predicted salary is between 27000 - 27000 £ per year.
Ford & Slater DAF in Norwich is looking for a Service Advisor to manage service bookings and ensure customer satisfaction. The ideal candidate is passionate about customer service and may have experience in the commercial vehicle sector.
Responsibilities include:
- Greeting clients
- Preparing service estimates
- Managing day-to-day bookings
The role offers up to £27,000 salary, 22 days holiday, and career progression. Working alternate weeks from 6am – 3pm or 9am – 6pm, with occasional Saturday mornings.
Truck Service Advisor | Career Growth & Benefits employer: Ford & Slater Daf
Contact Detail:
Ford & Slater Daf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Truck Service Advisor | Career Growth & Benefits
✨Tip Number 1
Network like a pro! Reach out to folks in the commercial vehicle sector or even those who work at Ford & Slater DAF. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about ensuring client satisfaction, think of scenarios where you’ve gone above and beyond for customers. Be ready to share these stories during interviews.
✨Tip Number 3
Show your passion! When you apply, let your enthusiasm for the role shine through. Talk about why you love working with people and how you can contribute to the team at Ford & Slater DAF.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to grow their careers with us.
We think you need these skills to ace Truck Service Advisor | Career Growth & Benefits
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through! Share any relevant experiences that highlight how you’ve gone above and beyond to ensure customer satisfaction.
Tailor Your Application: Make sure to customise your application to fit the Truck Service Advisor role. Mention specific skills or experiences that relate to managing service bookings and working in the commercial vehicle sector, if applicable.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ford & Slater Daf
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial vehicle sector. Familiarise yourself with Ford & Slater DAF's services and products, as well as common customer queries. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Customer Service Focus
Since the role revolves around customer satisfaction, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you handled difficult situations and what you learned from them. This will demonstrate your passion for customer service.
✨Be Ready for Role-Specific Questions
Expect questions about managing service bookings and preparing estimates. Practice articulating your thought process when handling multiple bookings or dealing with customer complaints. This will help you convey your organisational skills and ability to prioritise effectively.
✨Show Enthusiasm for Career Growth
The job offers career progression, so express your eagerness to grow within the company. Share your long-term goals and how you see yourself contributing to the team. This will highlight your commitment and ambition, making you a more attractive candidate.