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- Tasks: Assist customers with parts sales and promote business growth.
- Company: Join Ford and Slater, a family-run DAF Truck dealer with 16 locations across the UK.
- Benefits: Enjoy competitive pay, 22-25 days holiday, career progression, and free parking.
- Other info: Work Monday to Friday with 1 in 3 Saturdays, paid overtime for Saturday shifts.
- Why this job: Be part of a dynamic team in a thriving industry with opportunities for personal growth.
- Qualifications: Experience as a Parts Advisor or passion for trucks; excellent communication skills required.
Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. Due to an internal promotion, we currently have an exciting position as a Parts Advisor in the fantastic team at our DAF Trucks dealership in Birtley.
As a Parts Advisor, we can offer you:
- A competitive hourly rate (depending on your Parts Advisor experience)
- Overtime paid at an enhanced rate
- DAF academy Parts Advisor training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with service
- DAF incentive programme
- Employee of the month competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free onsite parking
Who are we looking for as a Parts Advisor:
- You will have previous experience working as a Parts Advisor or similar role, within the commercial vehicle, motor trade or an associated sector.
- Or have a passion for trucks and know your truck / car parts.
- A customer focused, sales driven individual, with excellent communication skills.
- PC Literate.
- Full UK driving licence.
The Parts Advisor role / responsibilities include (but not limited to):
You will provide a professional parts sales service to internal and external customers face to face, over the trade counter and telephone. Promote and encourage growth of the parts business. Utilise all parts identification tools to ensure effective and efficient customer response.
Working:
Monday to Friday & 1 in 3 Saturday mornings (Saturday paid as overtime).
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
Apply today to start your Parts Advisor journey with Ford & Slater
No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful. Thank you for your understanding.
Address Birtley,
Chester-le-Street,
Tyne and Wear,
DH3 2SP
#J-18808-Ljbffr
Parts Advisor - Birtley employer: Ford & Slater Daf
Contact Detail:
Ford & Slater Daf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor - Birtley
✨Tip Number 1
Familiarise yourself with DAF Trucks and their parts. Understanding the specific products and services they offer will not only boost your confidence during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former Parts Advisors in the industry. Engaging with professionals can provide you with insider knowledge about the role and the company culture, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to common scenarios a Parts Advisor might face. This could include handling customer complaints or identifying parts quickly under pressure.
✨Tip Number 4
Showcase your customer service skills during any interactions with the company. Whether it's through a phone call or an email, demonstrating your communication abilities can set you apart from other candidates.
We think you need these skills to ace Parts Advisor - Birtley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor or in a similar role. Emphasise your knowledge of truck and car parts, as well as any customer service or sales experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for trucks and your understanding of the parts business. Mention specific skills that align with the job description, such as communication skills and PC literacy.
Highlight Relevant Experience: In your application, clearly outline any previous roles in the commercial vehicle or motor trade sectors. Use examples to demonstrate how you have successfully provided customer service and promoted sales.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Ford & Slater Daf
✨Know Your Parts
Brush up on your knowledge of truck and car parts before the interview. Being able to discuss specific components and their functions will show your passion for the industry and your suitability for the role.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight your ability to communicate effectively and resolve issues, as this is crucial for a Parts Advisor.
✨Showcase Your Sales Skills
Think of instances where you successfully promoted products or services. Be ready to discuss how you can contribute to the growth of the parts business at Ford and Slater.
✨Familiarise Yourself with the Company
Research Ford and Slater, their values, and their position in the market. Understanding their operations and culture will help you align your answers with what they are looking for in a candidate.