Service Advisor - Spalding in Lincolnshire

Ford and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting vacancy for a Service Advisor at our fantastic Spalding dealership. As a Service Advisor, we can offer you: An hourly rate of £12.71 22 days paid holiday (plus statutory) rising to 25 (plus statutory) with service Employee Of The Month Competition Career progression opportunities Employee Assistance Program Pension Cycle to work scheme Free Parking Who are we looking for as a Service Advisor: You will be a customer focused individual with a passion for customer service. Previous experience working within the commercial vehicle, motor trade or an associated sector as a Service Advisor (or similar role), would be a distinct advantage but not essential. Knowledge of vehicle repair scheduling preferred but not essential. PC Literate. Full UK driving licence (preferred but not essential). The Service Advisor role / responsibilities include (but not limited to): Meeting and greeting clients in a friendly and professional manner. Managing service bookings on day-to-day basis, ensuring efficient workshop loading. Complete service estimates accurately, clearly, and quickly. Keep customers up to date with costs, progress and authorisations. Prepare job cards