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- Tasks: Assist customers with service bookings and provide excellent support.
- Company: Join Ford and Slater, a leading family-run DAF Truck dealer in the UK.
- Benefits: Earn up to £28,000, enjoy 22-25 days holiday, and access career progression.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Customer-focused attitude; experience in motor trade is a plus but not essential.
- Other info: Enjoy free parking and a supportive work environment with growth opportunities.
The predicted salary is between 16800 - 22400 £ per year.
Ford and Slater are one of the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting vacancy for a Service Advisor at our fantastic Corby depot.
As a Service Advisor, we can offer you:
- A salary of up to £28,000 (depending on your Service Advisor experience)
- 22 days paid holiday (plus statutory) rising to 25 (plus statutory) with service
- Employee Of The Month Competition
- Career progression opportunities
- Employee Assistance Program
- Pension
- Cycle to work scheme
- Free Parking
Who are we looking for as a Service Advisor:
- You will be a customer focused individual with a passion for customer service.
- Previous experience working within the commercial vehicle, motor trade or an associated sector as a Service Advisor (or similar role), or having a passion for trucks and knowing your truck/trailer parts, would be a distinct advantage but not essential.
- Knowledge of vehicle repair scheduling preferred but not essential.
- PC Literate (DMS system experience would be an advantage).
- Full UK driving licence (preferred but not essential).
The Service Advisor role / responsibilities include (but not limited to):
- Meeting and greeting clients in a friendly and professional manner.
- Managing service bookings on a day-to-day basis, ensuring efficient workshop loading.
- Complete service estimates accurately, clearly, and quickly.
- Keep customers up to date with costs, progress and authorisations.
- Prepare job cards & raise invoices.
- Working alternate weeks, Monday to Friday: 7am – 3:30pm / 10am – 6:30pm. 1 in 4 Saturday morning’s.
Apply today to start your Service Advisor journey with Ford & Slater. No agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful.
Service Advisor - Corby employer: Ford & Slater Daf
Contact Detail:
Ford & Slater Daf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Corby
✨Tip Number 1
Get to know the company! Research Ford and Slater, their values, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the company. Role-play with a friend or family member to get comfortable with greeting clients and managing service bookings.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Ford and Slater family. Don’t miss out on this opportunity!
We think you need these skills to ace Service Advisor - Corby
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love helping customers. Share any experiences where you've gone the extra mile to make someone’s day better. We want to see that spark!
Tailor Your Experience: Make sure to highlight any relevant experience you have in the motor trade or commercial vehicle sector. Even if it’s not directly related, show us how your skills can transfer to the Service Advisor role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ford & Slater Daf
✨Know Your Stuff
Make sure you brush up on your knowledge of trucks and trailers. Familiarise yourself with common parts and repairs, as well as the services Ford and Slater offer. This will show your passion for the industry and help you stand out.
✨Customer Service is Key
Since the role is all about customer interaction, think of examples from your past experiences where you provided excellent service. Be ready to discuss how you handle difficult situations and keep customers informed throughout the process.
✨Practice Makes Perfect
Rehearse common interview questions related to service advising and vehicle repair scheduling. You can even role-play with a friend to get comfortable with articulating your thoughts clearly and confidently.
✨Dress the Part
While it’s important to be yourself, dressing smartly can make a great first impression. Aim for a professional look that reflects the company’s values, showing that you take the opportunity seriously.