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- Tasks: Manage warranty claims and ensure smooth processing of invoices and payments.
- Company: Join a supportive team in the commercial vehicle sector with great career prospects.
- Benefits: Enjoy competitive salary, 22 days holiday, cycle scheme, and free parking.
- Other info: Monday to Friday role with opportunities for progression and a fun workplace culture.
- Why this job: Be part of a dynamic environment where your skills can shine and grow.
- Qualifications: Experience in warranty claims or strong admin skills; customer-focused and PC literate.
The predicted salary is between 25000 - 35000 £ per year.
As a Warranty Claims Administrator, we can offer you:
- Competitive salary (depending on your Warranty Claims Administrator experience)
- DAF Academy Warranty Claims Administrator Training
- 22 days paid holiday (plus statutory) rising to 25 days (plus statutory) with 5 years service
- Employee Of The Month Competition
- Career progression opportunities
- Cycle to work scheme
- Pension
- Free Parking
Who are we looking for as a Warranty Claims Administrator:
- You will ideally have previous experience working within the commercial vehicle, motor trade or an associated sector in a similar role.
- Previous Warranty claims experience.
- Or experience in a similar role and have exceptional administration and organisational skills.
- A customer focused individual with excellent communication skills.
- The ability to analyse and collate data.
- PC Literate.
- Full UK driving licence.
The Warranty Claims Administrator role / responsibilities include (but not limited to):
- Inputting warranty and R&M claim details from job cards.
- Create R&M warranty invoices.
- Identify which parts are for return and disposal.
- Investigate any rejected claims.
- Process Warranty/ R&M credit payments for work claimed.
Working hours: Monday to Friday: 8am – 5pm.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
Address: William Frost Way, New Costessey, Norwich, Norfolk NR5 0JS
Warranty Claims Administrator - Norwich employer: Ford & Slater Corby
Contact Detail:
Ford & Slater Corby Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Claims Administrator - Norwich
✨Tip Number 1
Network like a pro! Reach out to people in the commercial vehicle or motor trade sectors. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your warranty claims knowledge. We want you to show off your skills and experience, so think of examples from your past roles that highlight your organisational and analytical abilities.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows you’re genuinely interested in the Warranty Claims Administrator role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at StudySmarter!
We think you need these skills to ace Warranty Claims Administrator - Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in warranty claims or similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Warranty Claims Administrator role. Share specific examples of your customer service skills and any relevant achievements.
Show Off Your Organisational Skills: Since this role requires exceptional administration skills, mention any tools or methods you use to stay organised. We love seeing how you manage your workload and keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ford & Slater Corby
✨Know Your Stuff
Make sure you brush up on your knowledge of warranty claims and the motor trade. Familiarise yourself with common processes and terminology, as this will show that you're serious about the role and understand what it entails.
✨Show Off Your Skills
Prepare examples from your past experience that highlight your exceptional administration and organisational skills. Think of specific situations where you successfully managed claims or resolved issues, as this will demonstrate your capability to handle the responsibilities of the job.
✨Be Customer-Focused
Since the role requires excellent communication skills, be ready to discuss how you've handled customer interactions in the past. Share stories that showcase your ability to analyse data and provide solutions, as this will resonate well with the interviewers.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.