At a Glance
- Tasks: Manage top-tier fleet accounts and provide strategic guidance on fleet optimisation.
- Company: Join Ford Pro, a leader in commercial mobility innovation.
- Benefits: Flexible hybrid work model, competitive salary, and career growth opportunities.
- Other info: Diverse and inclusive workplace committed to equality.
- Why this job: Shape the future of commercial mobility while driving sustainability.
- Qualifications: Proven B2B sales experience and strong communication skills.
The predicted salary is between 40500 - 49500 £ per year.
At Ford Pro, we are building a one-stop-shop ecosystem designed to help commercial fleet customers maximize uptime, boost productivity, and lower the total cost of ownership. From industry-leading commercial vehicles and charging infrastructure to fleet management software and aftermarket services, Ford Pro is revolutionizing commercial mobility.
As a Fleet Key Account Manager, you will serve as the primary commercial strategist and trusted advisor for top-tier national fleet accounts across the UK. Working with key decision-makers—including Fleet Directors, Procurement Leads, and Sustainability Officers—you will provide consultative guidance on fleet optimization and electrification strategies.
If you are a proactive, data-driven sales professional motivated by delivering best-in-class customer experiences and achieving record-breaking sales in a fast-paced environment, this is your opportunity to shape the future of commercial mobility.
Location: Dunton Campus (Basildon, Essex, UK)
Work Model: Flexible Hybrid (Mondays on-site in Dunton; 1 day remote; remainder Dunton campus or customer field visits)
Contract Type: Full-Time, Permanent
Responsibilities:
- Strategic Account Management: Manage relationships with a portfolio of the UK’s largest fleet clients, acting as their central point of contact and trusted advisor.
- Ford Pro Ecosystem Integration: Identify customer needs to deliver complete Ford Pro solutions across vehicles, charging infrastructure, telematics software, and aftermarket services.
- Sales & Revenue Growth: Achieve quarterly/annual sales objectives, maintain order-take targets against customer glide paths, and provide accurate sales and revenue forecasting.
- Electrification Advisory: Consult with clients on their fleet decarbonization strategies, guiding them from initial vehicle selection through charging setup and onboarding.
- Stakeholder Facilitation: Collaborate cross-functionally with Ford dealers, vehicle converters, leasing partners, and internal Ford specialist teams to ensure seamless delivery.
- Customer Success & Retention: Develop tailored customer success plans, champion customer satisfaction (NPS), and resolve operational issues to secure long-term client retention.
Qualifications:
- Proven B2B Key Account Sales Experience: Track record of managing high-profile national or enterprise accounts and consistently exceeding sales targets.
- Consultative Selling Approach: Ability to understand complex client operations, translate technical capabilities into clear business value, and guide customers through change management.
- Data Literacy & Analytics: Proficient in Excel, data manipulation, sales forecasting, and tracking customer-centric metrics (e.g., Net Promoter Score). Knowledge of CRM systems (e.g., Salesforce) is a plus.
- Strong Stakeholder Communication: Exceptional presentation, negotiation, and relationship-building skills across all management levels (both internal and external).
- Industry & Mobility Interest: Strong commercial acumen with an interest in automotive, commercial fleets, telematics, or EV/electrification trends (prior automotive or leasing experience is preferred but not essential).
- Growth Mindset & Drive: A customer-first mindset with high autonomy, resilience, and problem-solving initiative.
Additional Information: The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favorable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.
As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.
This position is based in Dunton, Essex and it is expected the successful candidate will be able to attend the Dunton Campus for at least 1 day a week and remain flexible on the days they are required to attend the office according to business requirements.
Fleet Key Account Manager employer: Ford Motor
Ford Credit is an exceptional employer that fosters a culture of innovation and collaboration, particularly in the dynamic landscape of AI-driven product operations. With a strong commitment to employee growth, you will have access to cutting-edge resources and opportunities to shape impactful systems and processes within a supportive team environment. Located in Europe, this role offers the unique advantage of working at the forefront of technology while aligning with North American operations for a truly global impact.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Key Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Fleet Key Account Manager at Ford Motor, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Ford Motor. Tailor your message to explain why you’re drawn to them and how you can contribute as a Fleet Key Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Fleet Key Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Ford Motor:When writing your cover letter, make sure to tailor your message specifically for Ford Motor. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Ford Motor
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Ford Motor that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Ford Motor that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Ford Motor’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
