-
Dealer & Partner Relationship Management: Act as the dedicated first point of contact for Spanish and European Ford dealers, internal teams, and cross-functional partners via phone, email, and messaging.
Cross-Market Collaboration: Support peer teams across the Business Centre during peak volumes and absences to maintain seamless European operations.
Multilingual Fluency: Fluent business-level proficiency (written and spoken) in English and Spanish (essential). Fluency in an additional European language (such as Italian or French) is highly advantageous.
-
Financial / Operational Acumen: Prior experience in banking, credit control, accounts receivable, reconciliation, or fast-paced customer finance is advantageous.
-
Analytical Problem Solver: High attention to detail with the ability to reconcile accounts, investigate ledger variances, and balance competing deadlines.
-
Customer Focus: A proactive mindset committed to delivering excellent service and upholding the principles of Fair Treatment of Customers.
-
Agility & Teamwork: Comfortable adapting to shifting priorities within a collaborative, international team structure.
Join the Wholesale Operations team at FCE Bank plc (Ford Credit) in our Manchester Business Centre. We power Ford Motor Company and our network of dealerships across Europe by managing essential wholesale funding, credit facilities, and daily financial operations.
This is far more than routine administration: you will be the multilingual face of Ford Credit for our European dealership partners (supporting Spanish and wider European markets), resolving complex financial queries, balancing high-value transactions, and driving operational excellence in a collaborative, cross-border environment.
-
Competitive Salary: Plus Ford corporate benefits.
-
Balanced Core Hours: Monday to Friday operating between 08:30 and 16:15 (aligned with European market telephone hours).
-
European Bank Holiday Policy: UK bank holidays worked to support open European markets are compensated with days off in lieu.
-
Career Growth: Comprehensive banking and compliance training provided, with clear pathways to rotate across wider business centre functions.
#J-18808-Ljbffr
Wholesale Administrator (Spanish / Multilingual Speakers) in Manchester employer: Ford Motor Company
Ford Motor Company is an exceptional employer located in Dunton, Essex, offering a dynamic work environment that fosters collaboration across sales, marketing, and IT teams. Employees benefit from a culture of innovation, comprehensive training programs, and opportunities for professional growth within a globally recognised brand. With a commitment to data-driven strategies and compliance, this role provides a meaningful chance to impact B2B CRM initiatives while working alongside talented professionals in the automotive industry.
