At a Glance
- Tasks: Lead a high-performing team in financial underwriting and optimise processes for exceptional service.
- Company: Join Ford Credit, a global leader in financial services with a collaborative culture.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Flexible working options available, including job-share opportunities.
- Why this job: Inspire and develop your team while making a real impact in a dynamic environment.
- Qualifications: Proven leadership experience in fast-paced operations, strong analytical and communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Ford Credit's Manchester Business Centre is looking for an exceptional Financial Underwriting Team Leader to inspire and guide a high-performing team. This role focuses on empowering individuals, optimizing processes, and ensuring dealers and sales teams receive exceptional support. As a Team Leader, you will help ensure seamless service delivery and foster a culture of continuous improvement and success.
Responsibilities
- Lead Operational Excellence: Oversee the review and approval of new customer proposals, ensuring efficiency and accuracy. Serve as the primary point of escalation for complex queries from dealers and sales teams, resolving issues with expertise. Strategically manage team resources to consistently meet and exceed departmental objectives. Champion quality, identifying opportunities for improvement and sharing best practices across all daily, weekly, and monthly performance metrics.
- Empower & Develop Your Team: Nurture and coach team members to achieve their full potential, supporting their underwriting levels and professional growth. Take ownership of all aspects of people management, including performance, development needs, absence, and onboarding, fostering a supportive and high-achieving environment. Conduct regular 1-2-1s, check-ins, and team meetings that truly engage and motivate. Recognize and celebrate individual and team achievements, building a positive and rewarding atmosphere.
- Drive Performance & Strategic Growth: Set clear, inspiring team and individual goals that align with broader departmental objectives. Utilize performance data (TCE, Underwriting reviews, PPRM Stats) to identify key insights and drive targeted improvements. Ensure timely and impactful appraisals, interim reviews, and continuous coaching to enhance capabilities. Actively pursue your own professional development, including achieving higher underwriting levels, setting an example for your team.
- Ensure Robust Controls & Continuous Improvement: Maintain the highest standards of compliance and operational integrity, ensuring all control measures, procedures, and approval authorities are meticulously followed. Actively participate in the evolution of our processes, contributing to working instruction updates, quality control, and change management initiatives. Champion a culture of innovation, encouraging process improvement suggestions from your team and supporting their implementation. Collaborate cross-departmentally to resolve issues and optimize workflows, providing support and sharing resources as needed.
Qualifications
- An experienced leader with a proven track record in a fast-paced operational environment, ideally within financial services.
- A natural coach and mentor who genuinely enjoys developing others.
- Strong analytical skills, capable of interpreting data to drive performance.
- Excellent communicator, adept at managing stakeholder relationships and resolving complex issues.
- Detail-oriented with a strong understanding of compliance and control frameworks.
- Proactive, adaptable, and committed to continuous learning and improvement.
Why Join Ford Credit?
Join a global leader where your contributions are valued, and your career growth is supported. Our Manchester Business Centre offers a dynamic and collaborative environment where you can truly make a difference. We offer competitive compensation and a comprehensive benefits package.
This is a UK position and applications will only be accepted from current UK permanent employees (FoB and FCE employees only). The company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.
This is a full-time role, however we are keen to encourage applications from applicants who work flexibly including job-share applicants, who would like to work with another job-share applicant to do this role (even if you currently do not have a job-share partner). The Job Share Connect tool allows you to create your profile and then find a job share match.
This position is based in Manchester, and it is expected the successful candidate will be able to attend the Manchester Business Centre for typically 3 days a week and remain flexible on the days they are required to attend the office according to business requirements.
Financial Underwriting Team Leader in Manchester employer: Ford Motor Company
At Ford Credit's Manchester Business Centre, we pride ourselves on being an exceptional employer that values your contributions and supports your career growth. Our dynamic and collaborative work culture fosters continuous improvement and innovation, while our comprehensive benefits package ensures you are well taken care of. Join us to lead a high-performing team in a role that not only empowers others but also allows you to thrive in a supportive environment focused on excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Financial Underwriting Team Leader in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out as someone who truly fits into their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Financial Underwriting Team Leader in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in financial services and team leadership. We want to see how your skills align with the role of Financial Underwriting Team Leader, so don’t hold back on showcasing your achievements!
Showcase Your Leadership Style:In your application, let us know how you empower and develop your team. Share examples of how you've nurtured talent and driven performance in previous roles. We’re looking for someone who can inspire others, so make it personal!
Highlight Your Analytical Skills:Since this role involves interpreting data to drive performance, be sure to mention any relevant analytical skills or experiences. We love numbers, so if you've used data to improve processes or outcomes, shout about it!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Ford Motor Company
✨Know Your Numbers
As a Financial Underwriting Team Leader, you'll need to demonstrate your analytical skills. Brush up on key performance metrics relevant to the role, like TCE and underwriting reviews. Be ready to discuss how you've used data to drive performance improvements in your previous roles.
✨Showcase Your Leadership Style
This role is all about empowering and developing your team. Prepare examples of how you've nurtured talent and fostered a positive environment. Think about specific instances where you’ve successfully coached someone or resolved a complex issue with your team.
✨Emphasise Continuous Improvement
Ford Credit values innovation and process improvement. Come prepared with ideas on how you can contribute to enhancing operational excellence. Share any past experiences where you’ve implemented changes that led to better outcomes.
✨Engage with Stakeholders
Strong communication skills are crucial for this position. Be ready to discuss how you've managed stakeholder relationships in the past. Think of examples where you’ve effectively communicated complex information or resolved conflicts, showcasing your ability to handle escalations.
