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- Tasks: Join our team to manage calls, process quotes, and support our engineering operations.
- Company: Ford Fuels, a family-run business with a friendly atmosphere.
- Benefits: Enjoy 22 days holiday, bonuses, pension, and more perks.
- Other info: Full training provided and opportunities for personal growth.
- Why this job: Be part of a dynamic team and make a real difference in our operations.
- Qualifications: Strong communication skills and IT literacy are essential.
The predicted salary is between 24000 - 30000 £ per year.
Ford Fuels is a family run fuel, lubricant and AdBlue distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full-Time Engineering Administrator to join our engineering team working at our Evesham Depot. You will be required to work Saturday mornings for 4 hours on a rota basis, which will be paid at overtime rate.
What we can offer you:
- 22 days holiday (plus bank holidays)
- Discretionary annual bonus
- 2 x annual salary life cover
- Company contributory pension
- Full training
- Cycle to work scheme
- Employee assistance programme
- Eye-care scheme
- Retail discounts
- Free on-site parking
About the role:
- 40 hours per week, Monday to Friday
- Answering incoming phone calls
- Processing quotes and payments
- Booking boiler quotes
- Ordering stock and dealing with suppliers
- Making calls to customers with notification prior to jobs
- Stock control
- Update the computer system with stock levels and prices
- Arrange boiler services and send out job sheets to engineers
- Investigate complaints and escalate if needed
- General assistance in the office
About you:
- Excellent communication skills
- IT literate
- Ability to work as part of a team
- Able to work under pressure
- Ability to prioritise outstanding tasks
- Able to work under own initiative
- Willingness to follow instructions
- Create a yes, can-do environment
- Good phone and customer service manner
If you feel this Engineering Administrator role is for you, please apply today.
Administrator (Monday to Friday) in Worcester employer: Ford Fuels
Contact Detail:
Ford Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (Monday to Friday) in Worcester
✨Tip Number 1
Get to know the company! Research Ford Fuels and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls, make sure you can communicate clearly and confidently. Try role-playing with a friend to get comfortable with common customer queries.
✨Tip Number 3
Show off your IT skills! Brush up on any relevant software or systems that might be used in the role. Being tech-savvy will definitely give you an edge when it comes to processing quotes and managing stock.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Administrator (Monday to Friday) in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Engineering Administrator role. We want to see how your background fits with what we do at Ford Fuels, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how you can contribute to our family-run business. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves answering calls and dealing with customers, make sure your application reflects your excellent communication skills. We want to see examples of how you’ve successfully interacted with others in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Ford Fuels
✨Know the Company Inside Out
Before your interview, take some time to research Ford Fuels. Understand their services, values, and what makes them unique in the fuel distribution industry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As an Administrator, you'll need excellent communication skills. During the interview, practice clear and concise responses. Use examples from your past experiences where you've successfully communicated with customers or team members to highlight your abilities.
✨Demonstrate Your IT Literacy
Since the role requires being IT literate, be prepared to discuss your experience with computer systems and software. If you have specific examples of how you've used technology to improve processes or manage stock control, make sure to share those during the interview.
✨Emphasise Your Teamwork and Initiative
The job requires working as part of a team and also being able to take initiative. Think of instances where you've successfully collaborated with others or taken charge of a task. Highlighting these experiences will show that you can thrive in both environments.