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- Tasks: Join our team to manage calls, process quotes, and assist with stock control.
- Company: Ford Fuels, a family-run business with a supportive work culture.
- Benefits: Enjoy 22 days holiday, bonuses, pension, and retail discounts.
- Other info: Full training provided with opportunities for career growth.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Strong communication skills and IT literacy are essential.
The predicted salary is between 25000 - 30000 £ per year.
Ford Fuels is a family run fuel, lubricant and AdBlue distribution business supplying both commercial and domestic customers. An opportunity has arisen for a Full-Time Engineering Administrator to join our engineering team working at our Evesham Depot. You will be required to work Saturday mornings for 4 hours on a rota basis, which will be paid at overtime rate.
What we can offer you:
- 22 days holiday (plus bank holidays)
- Discretionary annual bonus
- 2 x annual salary life cover
- Company contributory pension
- Full training
- Cycle to work scheme
- Employee assistance programme
- Eye-care scheme
- Retail discounts
- Free on-site parking
About the role:
- 40 hours per week, Monday to Friday
- Answering incoming phone calls
- Processing quotes and payments
- Booking boiler quotes
- Ordering stock and dealing with suppliers
- Making calls to customers with notification prior to jobs
- Stock control
- Update the computer system with stock levels and prices
- Arrange boiler services and send out job sheets to engineers
- Investigate complaints and escalate if needed
- General assistance in the office
About you:
- Excellent communication skills
- IT literate
- Ability to work as part of a team
- Able to work under pressure
- Ability to prioritise outstanding tasks
- Able to work under own initiative
- Willingness to follow instructions
- Create a yes, can-do environment
- Good phone and customer service manner
If you feel this Engineering Administrator role is for you, please apply today.
Administrator - Monday - Friday in Worcester employer: Ford Fuels
Contact Detail:
Ford Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator - Monday - Friday in Worcester
✨Tip Number 1
Get to know the company! Research Ford Fuels and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls, make sure you can communicate clearly and confidently. Try role-playing with a friend to get comfortable with common customer queries.
✨Tip Number 3
Show off your IT skills! Brush up on any relevant software or tools that might be used in the role. Being tech-savvy will definitely give you an edge when it comes to processing quotes and managing stock.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take initiative!
We think you need these skills to ace Administrator - Monday - Friday in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the job description. We want to see how your background fits with the role of Engineering Administrator, so don’t be shy about showcasing your communication skills and IT literacy!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Ford Fuels. Keep it friendly and professional, and don’t forget to mention your ability to work under pressure and prioritise tasks.
Show Off Your Team Spirit: We love a good team player! In your application, share examples of how you've worked well in a team before. Highlighting your willingness to follow instructions and create a positive environment will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Ford Fuels
✨Know the Company Inside Out
Before your interview, take some time to research Ford Fuels. Understand their services, values, and what makes them unique in the fuel distribution industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As an Engineering Administrator, excellent communication is key. Prepare examples of how you've successfully communicated with customers or team members in the past. Practising clear and concise responses will help you shine during the interview.
✨Demonstrate Your IT Literacy
Since the role requires updating computer systems and managing stock levels, be ready to discuss your IT skills. Bring up any relevant software you've used and be prepared to explain how you can quickly adapt to new systems.
✨Prepare for Pressure Scenarios
The job involves working under pressure and prioritising tasks. Think of specific situations where you've successfully managed multiple responsibilities. Sharing these experiences will illustrate your ability to thrive in a busy environment.